“We are having issues with our printer that is only 1 month old. The black ink ran out and it has been changed but the printer is not registering the new one put in. We have cleaned the heads, the alignment and turned it off for 12+ hours and nothing.”
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Hello Sara. We're sorry to hear that you are having ink-related issues with your new printer. Please visit our official Epson Support page and contact our Technical Support team by phone for additional assistance. Regards, Kevin - The Epson Team.
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