Questions & Answers

Q: QuestionIs the floodlight camera compatible with Apple iOS devices?

• A:Answer This floodlight camera is compatible with Apple iOS devices.

Q: QuestionWhat type of storage does the floodlight camera use?

• A:Answer The floodlight camera uses Network Video Recording (NVR) for storage.

Q: QuestionWhat is the weight of the floodlight camera?

• A:Answer The product weight of the floodlight camera is 1.7 pounds.

Q: QuestionDoes this can pan and during playback, does it categorize activity as person, animal, vehicle, etc?

Asked 4 months ago by Gert.

• A:Answer Yes

  Answered 1 month ago by MaryBVerified Purchase

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Q: QuestionWhat wattage is the flood light

Asked 5 months ago by Winnie.

• A:Answer The wattage of the floodlight for the eufy - E30 Outdoor Wired 2K PTZ Security Camera with Floodlights is not explicitly listed, but its brightness is specified as up to 2,000 lumens adjustable, with a color temperature of 5,000 Kelvin. The power source is hardwired with a voltage range of 110V-240V.

  Answered 4 months ago by Eufy Team

  
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Q: QuestionWhat height can you install this unit ?? Is there a monthly subscription ??

Asked 5 months ago by Charlie.

• A:Answer The Eufy E30 Outdoor Wired 2K PTZ Security Camera with Floodlights is recommended for installation at a height of about 8–10 feet to optimize the viewing angle and motion detection capabilities. Regarding subscription, this device does not require any monthly subscription. It comes with local storage (4GB eMMC) for video recording and is designed as a one-time purchase without hidden costs. You can also use the eufySecurity app without any additional charges.

  Answered 4 months ago by Eufy Team

  
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Q: QuestionDoes this require a homebase?

Asked 2 days ago by SB.

• A:Answer No, the eufy E30 Outdoor Wired 2K PTZ Security Camera with Floodlights does not require a homebase to function. It is a standalone product that connects directly to your home Wi-Fi network.

  Answered 2 days ago by Eufy Team

  
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Q: QuestionCan the floodlight be turned on by flipping the wall switch?

Asked 1 week ago by DaveW.

• A:Answer If you wire it up that way

  Answered 4 days ago by RaymondCVerified Purchase

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Q: QuestionWhen a light burns out can it be replaced? Or do you have to purchase a whole new unit?

Asked 1 month ago by MichaelH.

• A:Answer Replacement available

  Answered 1 month ago by MaryBVerified Purchase

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Q: QuestionWill the camera works without connecting to 120v outlet

Asked 2 months ago by Anonymous.

• A:Answer Mine is connected to 120V

  Answered 1 month ago by MaryBVerified Purchase

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Q: QuestionDoes this video camera have early recording? In other words, if it's set to record when it detects motion, will the video include images before the motion sensor is activated?

Asked 2 months ago by SanDiegodude.

• A:Answer Actually yes it does have early recording, I have it set to motion detection and it records from before the person or vehicle enters the frame so yes it does have early recording.

  Answered 4 days ago by Anonymous

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Q: QuestionWhat will happen if this camera is used when temperatures can reach a low as -25 Degrees below zero?

Asked 2 months ago by Bummer.

• A:Answer The Eufy E30 Outdoor Wired 2K PTZ Security Camera with Floodlights is operational outdoors in temperatures ranging from -4°F to 122°F (-20°C to 50°C). If temperatures drop to -25°C (-13°F) or lower, the camera may not function properly, as this is below its minimum operational temperature range. Extreme cold could potentially affect the device's performance or cause it to stop functioning. If you anticipate such low temperatures, you might need additional equipment or protection to ensure the camera operates effectively in those conditions.

  Answered 2 months ago by Eufy Team

  
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Q: QuestionDoes the eufy spotlight camera work with the Home Base?

Asked 3 months ago by Interested.

• A:Answer Yes

  Answered 1 month ago by MaryBVerified Purchase

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Q: QuestionDoes this camera work on batteries or must it be hardwired?

Asked 5 months ago by Tim.

• A:Answer Mine is hard wired

  Answered 1 month ago by MaryBVerified Purchase

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Q: QuestionWhat size and type sd card required for this system?

Asked 5 months ago by Anonymous.

• A:Answer The eufy E30 Outdoor Wired 2K PTZ Security Camera with Floodlights does not require an external microSD card for video storage because it comes with built-in secure local storage using a 4GB eMMC chip. This integrated storage ensures secure and private video recordings, protected by AES-128 bank-grade encryption.

  Answered 5 months ago by Eufy Team

  
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Q: QuestionIt says plug in but it’s for outdoor use. Can it be hard wired to side of house with no plug access but is wired for light.

Asked 6 months ago by BeachBum.

• A:Answer The Eufy E30 Outdoor Wired 2K PTZ Security Camera with Floodlights is designed to be hardwired and requires a power supply voltage of 110V-240V, making it suitable for direct connection to the wiring on the side of a house, provided there is no plug access. This makes it an ideal option for replacing traditional floodlights with hardwired installations. It is also designed for all-season outdoor use with a waterproof rating of IP65 and an operating temperature range of -4°F to 122°F (-20°C to 50°C), ensuring its durability in a variety of weather conditions.

  Answered 5 months ago by Eufy Team

  
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Q: QuestionCan this camera work on spectrum 5 g network

Asked 1 year ago by Sharon.

• A:Answer Click on Specifications and it states the camera is 2g and 5g.

  Answered 1 year ago by Anonymous

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