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  • QuestionDo all of your vacuum and mopping units not empty when the mop is engaged?

    Asked by kbwhite.

    • Answer When the mopping module is installed on your RoboVac, the Auto-Empty function will not work. This is to ensure optimal performance during both vacuuming and mopping tasks. If you want the Auto-Empty function to work when the RoboVac returns to the Auto-Empty Station, you must ensure that the mopping module is not installed. Additionally, installing the mopping module might make it more challenging to remove the brush guard, clean the rolling brush, and remove the dust collector. So for auto-empty operation, the mopping module should be detached.

      Answered by Eufy Team

  • QuestionDo I need to change roller between vacuum & mop

    Asked by Janet.

    • Answer For the Robot Vacuum E25 All-in-One Robot Vacuum and Mop Combo, there is no need to change or remove the roller between vacuuming and mopping. However, you will need to handle the installation and removal of the mopping module depending on whether you want to vacuum only or vacuum and mop simultaneously. The mopping module is a black plastic plate located behind the rolling brush, and the mopping cloth is affixed to the bottom of this module. If you wish to vacuum only, you can remove the entire mopping module by pressing and holding it on the left and right sides to detach it. When mopping, you need to fill the water tank, attach the mopping module and cloth, and start the operation. Ensure detailed instructions are followed for proper installation and operations. Please also note that with the mopping module installed, the auto-empty function will not work, and accessing the rolling brush and dust collector for cleaning might be challenging.

      Answered by Eufy Team