Mine doesn’t self empty. Is it defective? null

The trash itself should empty, use your warranty to check it out while you have coverage.

The X10 Pro Omni is equipped with a self-emptying function as part of its Omni Station, which is designed to provide a hands-free cleaning experience. If your unit does not self-empty, there are a few factors to consider: Self-Emptying Frequency Settings: Some models allow the self-emptying frequency to be personalized through the eufy Clean app. Verify if the settings have been configured properly. Do Not Disturb Periods: If the robot is operating during "Do Not Disturb" periods, the self-emptying function might not work. Check and disable this setting if necessary. Cleaning Cycle or Time: Ensure the cleaning cycle meets the required durations (e.g., lasting more than 15 minutes) to activate self-emptying. The robot might also be set to empty after a specific number of cycles. Check the eufy Clean app to ensure that the frequency and timing of self-emptying are correctly configured. If the feature still doesn’t function as expected after checking the above points, there may be an issue with your device.

“Mine doesn’t self empty. Is it defective?”

Asked by Jasmine 2 months ago

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eufy - X10 Pro Omni Wi-Fi Connected Robot Vacuum & Mop with Self Washing and Self Drying Auto Empty Station - Black-Front_Standard

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The trash itself should empty, use your warranty to check it out while you have coverage.
Answered by DeseerayD 2 months ago
Sorry, there was a problem. Please try again later.
The X10 Pro Omni is equipped with a self-emptying function as part of its Omni Station, which is designed to provide a hands-free cleaning experience. If your unit does not self-empty, there are a few factors to consider: Self-Emptying Frequency Settings: Some models allow the self-emptying frequency to be personalized through the eufy Clean app. Verify if the settings have been configured properly. Do Not Disturb Periods: If the robot is operating during "Do Not Disturb" periods, the self-emptying function might not work. Check and disable this setting if necessary. Cleaning Cycle or Time: Ensure the cleaning cycle meets the required durations (e.g., lasting more than 15 minutes) to activate self-emptying. The robot might also be set to empty after a specific number of cycles. Check the eufy Clean app to ensure that the frequency and timing of self-emptying are correctly configured. If the feature still doesn’t function as expected after checking the above points, there may be an issue with your device.
Answered by Eufy Team 2 months ago
Sorry, there was a problem. Please try again later.