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The X10 Pro Omni has advanced AI.See™ technology designed to recognize and navigate around obstacles, reducing instances where it may get stuck. However, it is possible for the robot to find itself in a stuck position if the obstacle is outside its camera's field of view, too close to the robot, or encountered during a turn when there is a brief delay in obstacle recognition. If your X10 Pro Omni gets stuck, here are a few suggestions to prevent it: Clear the Floor: Remove smaller obstacles like cords or paper beforehand to create a better path for the robot. Set No-Go Zones: Use the eufy Clean app to set virtual boundaries to block areas where the robot frequently gets stuck. Update Firmware Regularly: Keeping the robot's firmware updated ensures it benefits from the latest enhancements to its navigation algorithm. Adjust Furniture Height: If getting stuck under furniture, ensure the clearance height is greater than its minimum passable height of 12 cm. Remember, these steps will help minimize interruptions and improve the performance of your X10 Pro Omni.
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