How easily does fitbit come unfastened? I have lost 2 fitbits as wrist type have come unfastened.

Question

KCPhil · Accepted Answer

Very easily. I have nearly lost mine more than once. It's gotten to the point that I am constantly checking it. I posted a complaint on the user forum. Their answer was to buy some of those watch strap retaining loops and put those over the band where it fastens. So, obviously, they have no intent of fixing that. I found that answer less than satisfactory.

Answered by KCPhil 10 years ago

Bonnie7168 · Answer

They say the new Charge does not come unfastened but I added a strap holder to mine. No problems.

25yrold · Answer

The cheap ones can pop off easily but the Charge HR does not. It has a normal watch wristband with a buckle.

fitbit123 · Answer

I have had many for awhile, wear it everyday all day and it has never fallen off.

chrlsdrn · Answer

Use small rubber band, had the same problem, but did not lose it. No problems after the rubber band

arsoncop · Answer

I have had my fitbit charge for three months. I have never had a problem with it coming unfastened.

MikesLife · Answer

I have never had this issue. I can say that if you wear it lose it can easily get caught on things and come unhooked. I always wear mine securely around my wrist and have never lost one yet.

Eagle · Answer

U can get a secure straps on amazon

yanivus · Answer

Me too - lost within 12 days of buying. They need to do something about the clasp.

It kept popping off by itself during mundane daily activity!

Bucks222 · Answer

My wife knocked hers off multiple times in two weeks. So she took it back and upgraded to the Charge HR that has a watch band.

BABY2427 · Answer

THE FIT BIT DOES UNFASTEN EASILY WHEN TRYING TO UNFASTEN
AND CAN BE DONE ONE HANDED, BUT IF IT RUBS AGAINST SOMETHING OR ACCIDENTALLY TUG ON IT, IT HOLDS UP WELL AND WON'T JUST COME UNDONE.

“How easily does fitbit come unfastened? I have lost 2 fitbits as wrist type have come unfastened.”

1-10 of 11 Answers