Questions & Answers

Q: QuestionCan it play Spotify app?

Asked 4 years ago by Maybe.

• A:Answer According to my daughter who is using this, NO it cannot play Spotify.

  Answered 4 years ago by ManuelVerified Purchase

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Q: QuestionCan you trade out the watchband for a mesh band? I LOVE that feature on the Alta HR. I don't like buckles.

Asked 4 years ago by SweetAnne.

• A:Answer Yes, you can change bands. I purchased a magnetic mesh band for my wife.

  Answered 4 years ago by JimmyVerified Purchase

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Q: QuestionMy luxe used to vibrate with incoming text or call, I can not change the dnd ?

Asked 1 year ago by KC.

Q: QuestionDoes the time show on the screen all the time, or do you need to tap it to see the time? Are there any fitbit screens that show the time always.

Asked 2 years ago by Anita.

This question was asked about the related product: Fitbit - Luxe Fitness & Wellness Tracker - Soft Gold

• A:Answer The default setting seems to be that the time just shows up when you double tap. But in settings, you can put it so that it’s on always as far as lighting up the time. That seems to drain the battery quite a bit but you don’t have to double tap to see the time. Pull down from the top and go to Display. Change it from manual to always. I think that is right. I found it difficult for my old, arthritic hands.

  Answered 2 years ago by LuanneVerified Purchase

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Q: QuestionHOW DO i CONNECT WITH i PHONE?

Asked 2 years ago by DON.

This question was asked about the related product: Fitbit - Luxe Fitness & Wellness Tracker - Soft Gold

• A:Answer Hi, DON. If you're trying to set up a Fitbit device using an iPhone, you can follow these steps on how to do so: https://help.fitbit.com/articles/en_US/Help_article/1873.htm If you need further assistance, please feel free to contact our Support Team at: contact.fitbit.com

  Answered 2 years ago by FitBit Team

  
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Q: Questioncan the band be replaced or changed?

Asked 2 years ago by CRAIG.

This question was asked about the related product: Fitbit - Luxe Fitness & Wellness Tracker - Soft Gold

• A:Answer Yes

  Answered 2 years ago by Andrea

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Q: QuestionMy Fitbit is displaying the wrong time and is saying am when it’s on? How do I fix this? I’ve tried time zone and that doesn’t help

Asked 2 years ago by Monica.

This question was asked about the related product: Fitbit - Luxe Fitness & Wellness Tracker - Soft Gold

• A:Answer You should be able to correct this by syncing it with your phone using the fitbit app

  Answered 2 years ago by BethTVerified Purchase

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Q: QuestionDoes the fitbit luxe come with a charger?

Asked 2 years ago by CarolM.

This question was asked about the related product: Fitbit - Luxe Fitness & Wellness Tracker - Soft Gold

• A:Answer Yes.

  Answered 2 years ago by Andrea

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Q: QuestionWill I be able to control my Spotify music on my Apple phone. Advancing music and volume control?

Asked 2 years ago by WalkerWoman.

This question was asked about the related product: Fitbit - Luxe Fitness & Wellness Tracker - Soft Gold

Q: QuestionIs this more sleek/slender than my Fitbit charge 4

Asked 2 years ago by Anonymous.

This question was asked about the related product: Fitbit - Luxe Fitness & Wellness Tracker - Soft Gold

• A:Answer No it is not but comparable .

  Answered 2 years ago by user499350

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Q: QuestionDoes it have a timer feature on it that can be easily used?

Asked 2 years ago by Mary.

This question was asked about the related product: Fitbit - Luxe Fitness & Wellness Tracker - Soft Gold

• A:Answer Yes! Swipe left from your clock screen and roll through the different features. There's a timer in there :)

  Answered 2 years ago by BethTVerified Purchase

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Q: QuestionDoes the Luxe measure flights of stairs?

Asked 2 years ago by Ernie.

• A:Answer Yes

  Answered 2 years ago by Lois

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Q: Questionis it compatible to an iPhone 6 plus? Does it register blood pressure?

Asked 2 years ago by Rena.

• A:Answer not sure about iphone6.. but it does register blood pressure

  Answered 2 years ago by RosemarieF

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Q: QuestionAre the metal parts nickel free

Asked 2 years ago by Chaee.

• A:Answer I’m allergic to nickel too and I haven’t had any issues with the metal on the Luxe.

  Answered 2 years ago by WendyC

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Q: QuestionHow do you change the time? It is off a couple of minutes.

Asked 2 years ago by Anonymous.

This question was asked about the related product: Fitbit - Luxe Fitness & Wellness Tracker - Soft Gold

• A:Answer Time is based on the phone you've synced with the Luxe.

  Answered 2 years ago by Andrea

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Q: QuestionDoes anyone know how I can have my mother's Luxe and my father's Charge on the same Fitbit app? I can not figure out how to have both devices on there.

Asked 2 years ago by Admarksmom.

This question was asked about the related product: Fitbit - Luxe Fitness & Wellness Tracker - Soft Gold

• A:Answer On the fitbit app in the upper left corner you will see a light round icon. Tap that icon and it will take you to account page you will able to add another fitbit to the fitbit app. So the Luxe and the Charge can be on the same app. You can set multiple devices

  Answered 2 years ago by meplusme

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Q: QuestionDoes the fitbit luxe have gps?

Asked 2 years ago by VeeLee.

• A:Answer it does not have GPS, so if you are going on a hike or run, it can track how far you have gone but will not display a map through the app when you are done.

  Answered 2 years ago by JanicebB

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Q: QuestionCan I set an alarm to vibrate on my fit bit

Asked 2 years ago by HP.

This question was asked about the related product: Fitbit - Luxe Fitness & Wellness Tracker - Soft Gold

• A:Answer Yes you can set alarms to vibrate on the fitbit.

  Answered 2 years ago by meplusme

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Q: QuestionDo you have to have your phone with you to count steps?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Fitbit - Luxe Fitness & Wellness Tracker - Soft Gold

• A:Answer No the watch keeps track of your workouts and steps.

  Answered 2 years ago by JesTor

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