Questions & Answers

Q: QuestionWhy is the chair mat considered eco-friendly?

• A:Answer This chair mat is considered eco-friendly due to its manufacturing process. Fifty percent of the manufacturing site's energy comes from renewable sources, and the mats contain up to 25% recycled content. Additionally, the mats are 100% recyclable.

Q: QuestionWhat are the dimensions of the chair mat?

• A:Answer The product dimensions of the chair mat are 48 inches in width and 60 inches in length.

Q: QuestionHow does the chair mat protect hard floors?

• A:Answer Floortex Premium chair mats protect hard floor surfaces from office chair casters, general wear, scuffs, and spills. They will not crack, chip, break, or shatter under normal use and correct application.

Q: QuestionDoes the chair mat come with a warranty?

• A:Answer This chair mat has a limited lifetime warranty.

Q: QuestionWhat is the chair mat made of?

• A:Answer The chair mat is made of PVC.

Q: QuestionCan this floor mat work sitting on half very low pile carpet, half hardwood floor?

Asked 1 year ago by Mary.

• A:Answer Hello, Thank you for your enquiry. Unfortunately, this mat is not suitable for being placed on both carpet and hard floor. We would recommend our Floortex Megamat, which is suitable for both hard floors and carpet. If you would like any further information, please feel free to contact our customer service team who will be happy to help. You can email us [email protected] or you can call us on 615-208-9697. Kind Regards, Aimee

  Answered 1 year ago by Floortex Team

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Q: QuestionThe mat came today rolled up in a box and does not lay flat. Is this temporary? How long would it take for it to acclimate?

Asked 1 year ago by Denise.

• A:Answer Hi Denise, Thank you for your enquiry. PVC is a heat sensitive material, we therefore recommend placing the mat in a warm room for up to 72 hours with heavy objects such as books on the edges of the mat. If after this time your mat will still not lay flat, please send some photos of your mat over to our customer service team who can investigate this issue further. You can contact us at [email protected] or you can call us on 615-208-9697. Kind regards, -Eleanor.

  Answered 1 year ago by Floortex Team

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