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Questions & Answers

Page Showing 1-3 of 3 questions
  • QuestionIs it shipped in a shipping box/container or does it just have a shipping label on it?

    Asked by Frank.

    • Answer Hello, Thank you for your question. All Floortex products from Best Buy ship in a carboard box suitable for transit to customers. I hope this helps. Thank you, Emily

      Answered by Floortex Team

  • QuestionWhat is the size of the lip? RWM

    Asked by RWM.

    • Answer Hello, Thank you for your enquiry. I can confirm that the lipped portion of this mat is 20" x 10". If you would like any further information on this product, please get in touch in our customer service team and we will be happy to help! You can email us at customerservice@floortexllc.com or you can call us on 615-208-9697. Kind Regards, Eleanor.

      Answered by Floortex Team

  • QuestionWhat is the warranty for the chair carpet mat?

    Asked by Sandy.

    • Answer Hello Sandy, Thank you for your question. The Floortex Ultimat comes with a Limited Liftetime warranty. I hope this helps! If you have any further questions, please get in touch with our customer service team and we will be happy to help! You can email us at CustomerService@FloortexLLC.com or you can call us on 615-208-9697. Kind regards, Rebecca

      Answered by Floortex Team