Questions & Answers

Q: QuestionOur Fridgidaire's (30" over the range "Professional Series") door was loose when we moved into our new home last year and has progressively gotten looser. We had a handyman look at it, he said we need to buy a new unit. Isn't there some way to tighten?

Asked 5 years ago by HangingbyaThread.

• A:Answer Since I haven’t taken delivery of our Frigidaire microwave yet I can’t help you. But, Google the name and model number and download an owner’s manual and see what it says. Or, Google “how do you tighten hinges on a microwave” and see what comes up. You say, new home. Is it still under warranty?

  Answered 5 years ago by RONRVerified Purchase

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Q: QuestionWhat is the weight of this item

Asked 5 years ago by Di.

• A:Answer 35 pounds

  Answered 5 years ago by AnonymousVerified Purchase

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Q: QuestionWhat is the charge for installation of a microwave?

Asked 5 years ago by Skeeter.

• A:Answer Hey there, Skeeter! So that you are able to get the correct information pertaining to installation. We hope this information was helpful to you and your shopping experience. -Ciara

  Answered 5 years ago by FrigidaireSupport

  
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Q: QuestionWhat is the measurement from the back of the microwave to the mounting screws.

Asked 5 years ago by vikings.

• A:Answer Dear customer , the size of the screw is M4 .Thank you .

  Answered 4 years ago by Curtis International Ltd.

  
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Q: QuestionDoes this microwave have the capability of venting outside?

Asked 5 years ago by ChefKim.

• A:Answer That's a great question, ChefKim! In researching, we were able to see that this microwave is designed for adaptation to the following three types of ventilation: Outside top exhaust (Vertical Duct), outside back exhaust (Horizontal Duct), and recirculating (Non-Vented Ductless). We hope this information was helpful to your shopping experience. –Ciara

  Answered 5 years ago by FrigidaireSupport

  
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Q: QuestionHow far from the range should above range microwave be mounted?

Asked 5 years ago by Jeff.

This question was asked about the related product: Frigidaire - 1.8 Cu. Ft. Over-the-Range Microwave - Black

• A:Answer Hello Jeff. From the cooktop surface to the top of the cabinet should be at least 30". Please review the available installation instructions in full before starting the installation process. Check our website for the installation instructions if needed. ~ Anna

  Answered 5 years ago by FrigidaireSupport

  
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Q: QuestionDoes this model have a zero clearance door?

Asked 5 years ago by Rob.

This question was asked about the related product: Frigidaire - 1.8 Cu. Ft. Over-the-Range Microwave - White

• A:Answer Yes. This model does have a Zero-Clearance Door. The answer provided by the Frigidaire rep is wrong. The drop down item "From The Manufacturer" states: Zero-Clearance Door - The microwave door opens to a 90° angle without touching any adjacent walls. I have this model and can 100% confirm that it has a Zero-Clearance Door.

  Answered 4 years ago by CoachB

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Q: QuestionCan the turntable be turned off? I have a long roasting dish that I use often

Asked 5 years ago by Lindee.

• A:Answer No. We recommend to never use the microwave oven without the turntable and support nor turn the turntable over so that a large dish could be placed in the microwave oven. Kindly, Anna

  Answered 5 years ago by FrigidaireSupport

  
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Q: QuestionHi There, I am looking for a model to replace my old Frigidaire #CFMV164LSA without making holes in my cabinet or having any venting issues. Will this work or can you advise any model? Thank you!

Asked 4 years ago by AJ.

• A:Answer Hello, AJ. We understand your concerns about purchasing a new microwave. After researching, the dimensions of the microwave are Height 16 3/8", Width 29 7/8", and Depth 15 3/4". Also, the installation instructions on page 5 provide the cut-out dimensions for the microwave. -Chris

  Answered 4 years ago by FrigidaireSupport

  
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