“I have had the freezer for 3 years and all has worked great. Today we found a puddle of water. What could this be from?”
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Its a piece of junk. Same problem only after 2 years
Sorry, there was a problem. Please try again later.Hey, CarlosR! Thank you for taking the time to write to us. We're sorry to hear that your experience has not been positive. I recommend adjusting the temperature control to a colder setting if the unit is located in your garage. I also recommend making sure that the freezer door is closing/sealing properly. I hope this helps! Please feel free to reconnect with us directly at (888) 203-1389; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
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