“What exactly is Free Delivery? Can that include sliding it six steps down to basement? Is there a surcharge for that?”
Answer This Question
1-1 of 1 Answer
Good day, Steve! For the Frigidaire 13 Cu. Ft. Garage Ready Convertible Upright Freezer with EvenTemp Cooling System (FFUM1325AW), “Free Delivery” generally refers to the retailer delivering the appliance to your home and bringing it to the standard delivery location, not automatically carrying it anywhere inside the house or downstairs. The freezer manual covers installation requirements (clearances, leveling, placement), but delivery services and surcharges are retailer policies, not Frigidaire manual specifications. For your specific question - sliding it six steps down to a basement: ✅ Delivery to your address: usually included if the listing says “Free Delivery.” ⚠️ Carrying/sliding the freezer down basement steps: usually not included in standard free delivery unless the retailer’s delivery terms specifically include “room of choice,” “inside delivery,” or stairs. 💲 A surcharge may apply for basement delivery, stairs, difficult access, or special handling. Some retailers will refuse it if the stairs are unsafe. Also note: - This freezer weighs roughly 140+ lb, so moving it downstairs is not a normal one-person delivery task. - The installation instructions typically require the unit to be kept upright; if it is laid down or tilted significantly during transport, you may need to wait before plugging it in (follow the manual guidance). Before ordering, ask the retailer: “Does free delivery include bringing the freezer down six basement steps and placing it in the basement, or is that an additional fee?” - Maico
Sorry, there was a problem. Please try again later.