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From their website: Haul-Away and Recycling We'll haul away your old item for $14.99 when a replacement product is delivered by Geek Squad® or Best Buy Home Delivery. Then we'll make sure it's properly and safely recycled. Items are responsibly recycled by our licensed, third-party recycling partners. Our recycling partners ensure that the various commodities are sent to locations where they will be recycled and repurposed into new products. See BestBuy.com/Recycling. Note: Special order items do not include basic hookup or haul-away and recycling. http://www.bestbuy.com/site/help-topics/home-and-business-delivery/pcmcat204400050032.c?id=pcmcat204400050032
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