“FRIDGE AND FREEZER WILL NOT GET COLD, COILS ARE CLEAN, FRIDGES DID SIT FOR 6 MONTHS BEFORE USE BUT IS ONLY A YEAR OR SO OLD....ANY IDEA WHAT THE PROBLEM MAY BE?”
Answer This Question
1-1 of 1 Answer
Hello, Friendly shopper. I understand your concern regarding not cooling. I will be happy to assist. Here are some troubleshooting steps to take for your refrigerator. Check your temperatures they should be at 37 and 0 degrees. Check to ensure the air vents for both the refrigerator and freezer are clear of any items. Check your door seals to ensure the doors are closing properly. Should you need any additional assistance, please call our Customer Care Team at 1.888.203.1389 Mon-Fri 8a-8p EST.-R'Shaye
Sorry, there was a problem. Please try again later.