Why in your Q & A does it say that a "Deli tray is included" when in fact it does NOT have a deli tray? null

Question

FrigidaireSupport · Accepted Answer

Hello there, Pete! Based on the actual Frigidaire manual for this model family, the confusion comes down to “model variation” vs. “standard inclusion.”

In the official use & care manual for the 18.3 cu. ft. top freezer models (e.g., FFTR1835 series), the feature list clearly states:
- “Features may vary according to model.”
- A “Deli Drawer” is shown with an asterisk or noted as “some models.”

Retailer Q&A sections (like Best Buy or Home Depot) often:
- Reference a different configuration of the same model line
- Or rely on generic product info that includes optional features
That’s why you’ll see listings saying “includes a deli drawer,” while your specific unit may not have one.

Bottom line
❌ The deli tray is not guaranteed to be included on every unit. 
✔️ The manual confirms it is model-dependent (“some models”), not standard. - Maico

“Why in your Q & A does it say that a "Deli tray is included" when in fact it does NOT have a deli tray?”

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