Questions & Answers
QuestionThe movie is releasing digitally before it releases physically. Does that mean I would get my digital download copy e-mailed to me before I get the physical DVD sent to me?
- Answer No the code is printed on a paper that you receive inside the case
- Answer Yes, it can. iTunes is where I redeemed mine.You have to go through reedeemdigitalmovies.com and then choose iTunes. It will show up as well in the Disney movie app.
- Answer No, the code comes printed on a card inside the Blu-Ray case.
- Answer Yes, it does; I chose it to make sure my gift included different options for viewing.
QuestionWill the 4k steelbook edition of this ever be allowed for delivery when buying online? I noticed the day before and after release that it was only available for store pick up, just curious as to why this one is different from every other movie.
- Answer You could definitely order either online or curbside pick-up if it’s in stock. Any more questions just go ahead and shoot. Oh and the difference between DVD/Blu-Ray and 4K Ultra is that 4K has ten times the bigger visuals and power color for the movie’s picture when you watch at home! But DVD/Blu-Ray is much better because it saves lots of money!!
- Answer It was released everywhere. Now it’s sold out everywhere I think.
QuestionDoes the 4k disc play in Dolby Vision or HDR? I can only get Dolby Vision through streaming the movie. The disc and the digital copy have Dolby Atmos. Disc not giving me option for movie extras.
- Answer 4k disc plays in HDR with Dolby atmos, digital copy plays in Dolby vision if t.v is compatible, with Dolby atmos for sound. Sing along on 4k disc but all other extras were found on digital copy. Have not tried the blue ray.
- Answer Yes! There are 2 physical discs and a flyer with the code to download a digital copy.
- Answer Yes it comes with a DVD copy of the film
QuestionWhat is the Digital Copy? What platform is it through and can I download it to multiple devices? Can it be viewed offline?
- Answer Digital copy must be redeemed on Movies Anywhere, which you can link to other digital retailers such as Vudu, Apple TV, Prime Video. Any of these retailers let you download the movie to your device for watching offline. If you want to download it to multiple devices, make sure you sign into the your retailer’s app with the same user id on those devices.
QuestionCan this be played on regular Blue Ray & DVD players and TV's with 4K HD format, if you don't have a 4K player?
- Answer The 4K Bluray must be played on a 4K Bluray player with a 4k TV. However, this also comes with the regular blu ray and digital copy.
- Answer It’s a cartoon so no. But, it does have additional content available.
- Answer Yes. And HD digital copy