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I had same problem with an older Garmin Nuvi once. I had to press and hold the power button on it for a minute or so to force it to completely reset. Watch the screen - it should let you know by showing the initial Garmin name that it's resetting and you can release the button and let it finish powering up. Try doing that
Sorry, there was a problem. Please try again later.When a device does not power on, or if the screen has become frozen and will not power off, a soft reset can help by forcing the device to reboot. This Garmin article provides soft reset instructions along with common reasons why a device might not turn on: https://bit.ly/34776Ik
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