Questions & Answers
- Model:
- JEM3072DHBB
- |
- SKU:
- 5534700
Q: QuestionHello, I have a model J E47 001 microwave, manufactured in July 1988. KW:1, VAC/HZ 120/60. It still works but has no turntable. Is the cooking power 1 kilowatt? most new ones seem to be 700 watts. Is it still safe and reliable after all these years?
Asked by Sue.
- A:Answer This microwave was introduced in the late '80s and offered 500 watts of cooking power. We didn't include turntables in our microwaves back when this model was available. We did offer a rectangular/square glass cooking tray (WB49X0563) which is no longer available to purchase through GE Appliances. If you aren't seeing any evidence of sparking or arcing inside the oven cavity when in operation, the unit is fine to use. -Vikki@GEAppliances
Answered by GE Answers
Q: QuestionHow long is the power cord?
Asked by MeeCrowWahvAy.
This question was asked about the related product: GE - 0.7 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
- A:Answer 6 ft
Answered by RivalPoet
Q: QuestionHow and within what range can the power button change ?
Asked by kirby.
This question was asked about the related product: GE - 0.9 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
- A:Answer We're a little unclear on your question. Could you clarify in a new post or reach out to us on social media? We're happy to answer any question you may have! John@GEAppliances
Answered by GE Answers
Q: QuestionThere were two black triangles that came with the microwave. What,are they for
Asked by Bozzly.
This question was asked about the related product: GE - 0.7 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
- A:Answer We'd be happy to look into this for you. Please reach out to us on one of our social media platforms, like Facebook, via direct message. In your message, provide a copy of this question, your model and serial numbers, and a photo of the parts you're inquiring about. Talk more soon. - Julia@GEAppliances
Answered by GE Answers
Q: QuestionCan this be mounted under a cabinet?
Asked by Jan.
This question was asked about the related product: GE - 0.9 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
- A:Answer Description says it all - "Countertop". NO, can not mount under the cabinet.
Answered by Rajesh
Q: QuestionIs this item returnable? Is delivery free to 60622 zip code?
Asked by Anonymous.
This question was asked about the related product: GE - 0.7 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
- A:Answer Please contact Best Buy directly for all questions pertaining to their return and delivery policies by calling 888-237-8289. -Vikki@GEAppliances
Answered by GE Answers
Q: QuestionWill this fit on a 12" deep shelf?
Asked by DavidB.
This question was asked about the related product: GE - 0.7 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
- A:Answer Yes, the feet will fit within a 12" deep shelf; however, the door will extend beyond the depth of the shelf.
Answered by farmgirl
Q: QuestionWhat color are the sides on the stainless steel model?
Asked by Megan.
This question was asked about the related product: GE - 0.7 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
- A:Answer Stainless steel
Answered by JeffBrockton
Q: QuestionWhy won’t my microwave heat up ? I just bought it and plugged it in everything else works but it isn’t heating at all
Asked by Ashley.
- A:Answer If your microwave runs but is not heating, there could be one of many components that is not working properly. Please make sure the “Timer” function was not inadvertently used. Also check to ensure the door is closed securely; open the door and close it firmly. This confirms the engagement of the door's safety mechanisms. -- If these suggestions do not solve the problem and the microwave still won't heat, see page 15 of the Owner’s Manual for warranty exchange information. Lauren@GEAppliances
Answered by GE Answers

Q: QuestionIs there an interior light? Best Buy specs say no. Lowe's website says yes.
Asked by Martha.
This question was asked about the related product: GE - 0.7 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - White
- A:Answer There is a light !
Answered by Diane
Q: QuestionIs this a new model? Is that why there are no reviews?
Asked by cookfood.
This question was asked about the related product: GE - 0.7 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Black
- A:Answer Yes, we revamped our entire microwave line-up and that likely is the reason there are no reviews just yet. The previous model was a JEM3072DHBB. -Vikki@GEAppliances
Answered by GE Answers

Q: Questionhow long is the power cord?
Asked by lizzy.
This question was asked about the related product: GE - 0.7 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - White
- A:Answer The power cord is approximately a 39". -Don@GEAppliances
Answered by GE Answers

Q: Questiondoes this come with a hanging kit, to mount under kitchen cabinets?
Asked by terry.
This question was asked about the related product: GE - 0.7 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
- A:Answer The undercabinet hanging kit is not included with the GCHK07N1WS. The kit that you will need for this unit is the JXA019K. -Don@GEAppliances
Answered by GE Answers

Q: QuestionWhat color is the top and sides of the white microwave?
Asked by CNAIA.
This question was asked about the related product: GE - 0.7 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - White
- A:Answer white
Answered by PamM
Q: QuestionDoes this model require a dedicated circuit? If yes, which model DOES NOT?
Asked by MicroMP.
- A:Answer No, it doesn’t.
Answered by Edison
Q: QuestionCan it be mounted under cabinet?
Asked by k8.
This question was asked about the related product: GE - 0.7 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
- A:Answer Yes it can the mounting kit lists the model number the mounting kit is JXA019K. It lists in manual that the gcst and gchk are able to be mounted. This is the same as the st just for retailers with slightly different color finish.
Answered by Pres02
Q: QuestionCan I see this at a store near me prior to purchasing? Have open box items been tested to see that they are in working order?
Asked by Anonymous.
- A:Answer To better answer your question, please reach out to your local Best Buy store directly. We know you're going to love this microwave in your home!
Answered by GE Answers

Q: QuestionIs the interior molded with no seams? Seams rust.
Asked by Elena.
This question was asked about the related product: GE - 0.7 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - White
- A:Answer The interior is not seamless. To help avoid rusting, be sure to wipe out the microwave after heating high moisture content food or drinks.
Answered by GE Answers

Q: QuestionIs there feet on this model or raised in a fashion to accomodate a 1/2 " to 3/4 " lip on countertop to allow for opening of door.?
Asked by Dutch.
This question was asked about the related product: GE - 0.9 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
- A:Answer Yes but not too high. You can place a thick glass plate or a heavy duty plastic plate underneath.
Answered by Rajesh
Q: QuestionWhat do the sides and back look like?
Asked by Morepicsneeded.
This question was asked about the related product: GE - 0.7 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
- A:Answer The case of this microwave model is a glossy black finish.
Answered by GE Answers



























