“We have this .7 model, the JES1072SHSS. I am wondering if you have a record of our registration. Reason I am asking it has failed. There is no function of any of the buttons at all. The light does not turn on when you open the door. Do you cover this?”
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GE & Best Buy do not honor warranty. Same issue -no power.
Sorry, there was a problem. Please try again later.Hi Marvin- We are sorry to hear you are experiencing difficulty with your GE Microwave JES1072SHSS. We suggest to reset the electronics by unplugging or by turning off power at the circuit breaker for 30 seconds or so. So that we can better assist you, please contact us at 1-800-626-2005, Monday - Friday: 8 a.m. - 10 p.m. ET, Saturday: 8 a.m. - 7 p.m. ET. Or, visit our Contact Us page at GEAppliances.com: http://www.geappliances.com/ge/service-and-support/contact.htm - We look forward to hearing from you soon! SUE@GEA
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