“Our GE 950 watt microwave just stopped- we tried 'power off' scene- no results.... Is there some way to reset or restart in another fashion ?”
Answer This Question
1-2 of 2 Answers
Try unplugging it for 30 seconds. Plug back in and set clock. Should reboot easily.
Sorry, there was a problem. Please try again later.Hi bnroo1962- Thanks for reaching out to us. We suggest to reset the electronics by unplugging for 30 seconds or so. If the microwave shuts down during a cooking cycle and appears to have no power, check the house circuit breaker and verify the outlet is getting power. You can try plugging something else into the outlet, like a night light, lamp, etc. If the outlet is getting power, the microwave may have overheated. Overheating can occur after several minutes of cooking (long cooking times) or if the microwave air clearance requirements have not been met (3" of clearance on both sides and the top; 1" in the rear). If the microwave turns off before the set time is complete, it can be due to a covered or blocked oven vent around the case. Uncover the vent or reposition the oven so that the vents are not blocked. This will assure adequate airflow around the oven. Keep in touch! Sue
Sorry, there was a problem. Please try again later.