“Should there be a loud rattle on the top left of a brand new unit?”

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• Hello Donna - This is not a normal sound we would expect from a microwave. We encourage you to schedule an appointment with GEA Factory service by calling 1-800-432-2737 (Monday - Friday: 7 a.m. - 10 p.m. ET; Saturday - Sunday: 8 a.m. - 6 p.m. ET) - TREY@GEA

  Answered by GE Answers 8 years ago

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• I don't know, but mine also has a cheap vibration / rattle every time it starts up for about the first 5 seconds of cooking. Too bad for such a nice looking appliance. Sounds like a piece of junk when it starts up.

  Answered by Jimmy 8 years ago

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