“Bought this model about 3 weeks ago, came home today and it’s dead. No power at all. Tried it on multiple outlets, nothing. Do I need to return it or is there a “reset” somewhere?”

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• Returns exchange

  Answered by Gyan 7 years ago

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• Hi Jack- We are sorry to hear this, as it is not something we would expect to occur. The microwave does not have a "reset" button. If it did not reset after unplugging for 30 seconds or so, we suggest to contact BestBuy regarding exchange policy. If you need further assistance, we encourage you to take advantage of your warranty and contact GE Appliance Service at 1-800-432-2737 or conveniently schedule an appointment online: http://www.geappliances.com/service_and_support/service/ - Thanks for reaching out to us. Keep in touch! SUEatGEA

  Answered by GE Answers 7 years ago

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