Purchased and delivered on Sat, May 25.. The touch pad is 'peeling', the turntable belt is slipping. Makes a terrible grinding noise. Very unhappy with this product given the light use it has had and the short time period since purchase. Help? null

Question

Valerie247 · Accepted Answer

I recommend you contact GE for possible replacement. It has a 1 year warranty. You will need your receipt for proof of purchase.

GE Answers · Answer

Hi KenT - Thanks for reaching out to us. We are sorry to hear of this unfortunate experience and encourage you to contact BestBuy for assistance with the 1-Year Replacement Warranty. If you need further assistance, please reach out to us at 1.800.GECARES (800 432-2737). Have the model number and serial number available. Keep in touch. We are always eager to help! Sue

Answered by GE Answers 6 years ago

“Purchased and delivered on Sat, May 25.. The touch pad is 'peeling', the turntable belt is slipping. Makes a terrible grinding noise. Very unhappy with this product given the light use it has had and the short time period since purchase. Help?”

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