Questions & Answers

Q: QuestionI am looking at a GE over the range microwave and was wondering how uch installation would run without delivery. I can pick it up myself. Also, would I have to remove the old microwave from above the range? Thank you.

Asked 1 year ago by carob.

• A:Answer To inquire about Best Buy's installation policy, we would recommend reaching out to their customer service at 1 (888) 237-8289.

  Answered 1 year ago by GE Answers

  
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Q: QuestionAm looking to replace my old JVM1650CB006 with a new JVM3160DFCC. Will the new one fit right in or will mounting bolt pattern and overall dimensions be different? Thanks.

Asked 1 year ago by Artmonta.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Bisque

• A:Answer The mounting bracket is different but the vent is in the same place. My old GE had 3 screws and the new has only 2. Luckily I hole will be reused.

  Answered 1 year ago by RaulV

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Q: QuestionCan this connect to an exhaust vent?

Asked 1 year ago by Malp.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Yes, this microwave is designed to be connected to a 3 1/4" x 10" duct. It can be vented from the top or back and can even be converted for internal (recirculating) venting if needed.

  Answered 1 year ago by GE Answers

  
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Q: QuestionWhat is the standard guarantee on this item…without paying for extended guarantee

Asked 1 year ago by Ctp.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer The manufacturer's limited warranty is valid for one year from the date of purchase. You can view the printed warranty statement in the Owner's Manual which is available online. Click on the Features tab and scroll to the bottom to see the literature available for you to view, download or print as needed.

  Answered 1 year ago by GE Answers

  
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Q: QuestionI need to replace an over the range microwave GE spacesaver XL JVM1339WW002. How many cubic feet is the GE spacesaver xl JVM1339WW002. Will the model PVM9179DRWW be a good replacement?

Asked 1 year ago by mhlester.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Slate

• A:Answer The JVM1339WW002 offered 1.3 cubic foot capacity. All of our current microwaves offer larger capacity ovens and will fit in the same 30" wide opening. The PVM9179DRWW offers a larger capacity oven, many great cooking features such as sensor cook, convection cook and air fry. We do recommend using the mounting bracket and hardware that will be packaged with the new model.

  Answered 1 year ago by GE Answers

  
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Q: QuestionI have a model #JVM3160DF3BB and the door glass shattered while cooking last night. would like to purchase a new one but use the same mounting brackets. will this model work it does not have the 3 in it. And could I use the stainless one?

Asked 1 year ago by midwestgirl.

• A:Answer While the JVM3160DFBB is the same in terms of capacity and features, it is possible the mounting hardware and/or bracket have changed. We always recommend using the mounting bracket and hardware that will be packaged with the new model to ensure safe and reliable operation and installation.

  Answered 1 year ago by GE Answers

  
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Q: QuestionHow much warranty does this microwave have how many years without buying the plan?

Asked 1 year ago by Anonymous.

• A:Answer The manufacturer's limited warranty is valid for one-year from the date of original purchase.

  Answered 1 year ago by GE Answers

  
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Q: QuestionHow do I use it

Asked 1 year ago by Anonymous.

• A:Answer Daily for heating and reheating.

  Answered 1 year ago by CBGEOwnerVerified Purchase

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Q: QuestionDoes it come with a mounting bracket

Asked 1 year ago by Mike.

• A:Answer Yes

  Answered 1 year ago by Anonymous

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Q: QuestionI have a vent hood.. . Can I replace it with this microwave?

Asked 1 year ago by Anonymous.

• A:Answer Yes, works perfectly. Turn the exhaust around per directions.

  Answered 1 year ago by CBGEOwner

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Q: QuestionI am replacing a GE Space maker JVM230BL001. What model in stainless steel is the best replacement? Can I use the original mounting brackets? Also my model states 1.45 Kw, can I use a 1000 watt model?

Asked 1 year ago by Ronald.

• A:Answer I used tin snips to cut off misaligned wall hanger. Went in smoothly.

  Answered 1 year ago by CBGEOwnerVerified Purchase

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Q: QuestionWhat is the cost of delivery and installation of a over the stove microwave

Asked 2 years ago by Mickie.

• A:Answer I don’t know. I picked the microwave up at the store and me and my step son installed it. It was not a hard project.

  Answered 1 year ago by Seejay7

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Q: Questionis this model in Stainless steel the fingerprint free? How do I find out if mine is fingerprint free?

Asked 2 years ago by JB.

• A:Answer Yes fingerprint free. Read the information.

  Answered 1 year ago by CBGEOwnerVerified Purchase

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Q: QuestionDoes this microwave have a charcoal filter as well as a grease filter? Where is the charcoal filter and how do I access it? When do I know it has to be changed?

Asked 2 years ago by Ro.

• A:Answer Yes, there is a charcoal filter on the top side, towards the front. There are 2 grease filters on the bottom (towards the rangetop). When the grease filters appear dirty/greasey, then it's time to replace or spray with degreaser and rinse off with a hose, dry and put back in.

  Answered 2 years ago by helomanVerified Purchase

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Q: QuestionCan you please help me with my new microwave? I just bought this microwave. Geek Squad installed but didn’t leave an owners manual. I can’t get the thing to heat for a specific time. I need an owners manual.

Asked 2 years ago by Lvillebill.

• A:Answer You can download the manual from the GE website.

  Answered 2 years ago by TomDVerified Purchase

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Q: QuestionDoes this model come with a Filter Kit JX81L?

Asked 2 years ago by Shikey.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer It does have two stainless filters on the bottom.

  Answered 2 years ago by WontBuyAppleAgain

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Q: QuestionIs this plug in or hard wired ?

Asked 2 years ago by Anonymous.

• A:Answer Plug in

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionIs the microwave equipped with a stove light?

Asked 2 years ago by Joel.

• A:Answer Yes, as well as vent fan.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionJust purchased model JVM3160R9SS. Concerning reheat, mine just says RH-1, RH-2, RH-3, etc. and I cannot find anything in the manual as to what these correspond to. Help please.

Asked 2 years ago by TNGirl4Life.

• A:Answer Hello I found this at GE website where I buy my GE repair parts. I hope is what you are looking for and it helps. The Reheat feature reheats servings of previously cooked foods or a plate of leftovers. You can Press the Reheat button up to six times to choose the correct selection. Press once for a pizza. Press twice for vegetables. Press three times for a plate of leftovers. Press four times for soup. Press five times for meat. Press six times for pasta. You can read more about this on page 11 here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000115.pdf&_ga=2.109245509.1351186704.1644852770-1806094112.1643313108

  Answered 2 years ago by Chela78Verified Purchase

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