Questions & Answers

Q: QuestionDoes this microwave beep as a reminder every 30 seconds after your food is cooked until you open the door?

Asked 9 years ago by Breeee123.

• A:Answer Hello Breeee123 - this is Nancy at GE Appliances and I am happy to help you. This microwave offers the Cooking Complete Reminder to remind you that you have food in the oven. The oven will display “Food is ready” and beep once a minute until you either open the oven door or press the CANCEL/OFF button. I hope this helps! Thanks for checking with us!

  Answered 9 years ago by GE Answers

  
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Q: QuestionCan you turn off the beeping sound?

Asked 9 years ago by Anonymous.

• A:Answer Hi- This is Sue at GE Appliances. Thanks for viewing our Over-The-Range Microwaves! The beeps cannot be turned off on this model. Check out our GE® SERIES 1.7 CU. FT. OVER-THE-RANGE MICROWAVE OVEN JVM6172DFWW. This model features a Sound option. Press the Sound pad and choose 0-3 for mute to loud. Thanks for checking with us!

  Answered 9 years ago by GE Answers

  
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Q: QuestionDoes anyone know why the finish is cracking off the front of the microwave door?Bought this microwave a year and a half ago from Best Buy. The handle broke and the finish on the front of the microwave door around the window is cracked, chipped and falling apart.

Asked 10 years ago by Anonymous.

• A:Answer Yes its caused from the heat off the stove to solve this from happing ing the future turn on the fan while cooking for long period's on the cooktop. This will help.

  Answered 10 years ago by steve5424

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Q: QuestionOur GE microwave model #JVM3160DF2WW not longer works. We would like to reuse the existing back wall bracket with our next GE over the range microwave purchase. What model do you suggest that will match with the bracket. Thank you.

Asked 3 years ago by Mel.

• A:Answer Hey there, and thanks for contacting us. We hate to hear your microwave is no longer working, but we do appreciate you choosing GE Appliances for your next model! Unfortunately, you would not be able to reuse your existing bracket – we regret any inconvenience this may cause, but the mounting bracket included with the new microwave should be used, as the bracket is specific to each model. (The new screws, bolts and exhaust adapter should also be used.) That said, all 30” over-the-range microwaves are approximately the same width and designed to fit into a 30” wide cabinet opening, so any of our over-the-range models of that width will work as a replacement for your existing model. Several of our models may work for you - PVM9179DRWW, for example, also has a white finish and has similar capacity and dimensions as your last model. If you’d like to view other options, you can do so on our GE Appliances website by viewing the ‘Kitchen’ tab, selecting ‘All Microwaves’ and using the filtering options on the side to choose ‘Over-the-Range’ as your type of microwave. We hope this is helpful, and are glad to assist with any other questions or concerns you may have. Thanks for being part of our GE Appliances family! -Sarah@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionWhich model/s replace GE JVM1540DP1WW SerialNO FT926 748 B with external vent connected to outside? It's held by the screws from above (attached to the cabinet) - are bolt locations the same? Is vent connection location the same?

Asked 5 years ago by GEmicrowaveJVM1514DP1WW.

• A:Answer Hi - We certainly appreciate your loyalty! All GE 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for your existing 30" over-the-range model JVM1540DP1WW. Also, the over-the-range models are all designed for adaptation for the following three types of ventilation: 1. Outside Exhaust (Vertical – Delivered from factory in vertical position). 2. Outside Exhaust (Horizontal). 3. Recirculating (Non-vented ductless). This makes choosing a replacement microwave easy. NOTE: When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. Thanks for choosing GE. We're glad to have you in the family. Enjoy! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionOn our new GE JVM3160RF2SS, the clock/timer display is extremely bright, brighter than I recall on the identical unit we replaced. Can this display brightness be adjusted somehow? If it's in the manual, I missed it!

Asked 6 years ago by BlueMiata.

• A:Answer Same issue with me. Clock light is too bright. Almost hurts the eyes to look at it. Our previous same GE microwave was much more subdued and the light was a green. Softer green light. Possible solution might be to remove the control cover and insert a piece of transparent green film over the clock / control area. Dean Mountlake Terrace, WA

  Answered 4 years ago by kindasortaDIYman

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Q: Questionhow do you turn on the control panel light?

Asked 6 years ago by Les.

• A:Answer I wish i had noticed this before i purchased it. My much older one i replaced with this was backlit. So disappointed

  Answered 3 years ago by Anonymous

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Q: QuestionHI I have to replace a GE over the counter microwave model JVM1950sr1ss. What model replaced that? Thanks.

Asked 6 years ago by cie.

• A:Answer Hi cie - A comparable model is GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM7195SKSS. The new model has a dark gray, enamel interior with steam clean option making cleaning easier. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. Check out the Quick Specs at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JVM7195SK_EK_C3.pdf - We certainly appreciate your loyalty! Enjoy - Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionI need to replace my over the stove microwave model JVM1440BH04. Can you tell me which current model numbers will fit and are closest in appearance?

Asked 6 years ago by Connie.

• A:Answer Hi Connie - All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy. NOTE: When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used (JVM1440BH04: Approximate Product Dimensions 29 7/8"W x 16 13/32"H x 15 1/4"D). Comparable models are GE® 1.7 Cu. Ft. Over-the-Range Microwave Oven JVM6172DKBB (black)/JVM6172SKSS (stainless/gray) and GE® 1.6 Cu. Ft. Over-the-Range Microwave Oven JVM3160DFBB (black)/JVM3160RFS (stainless/black). We certainly appreciate your loyalty! Keep in touch at GEAppliances.com - Enjoy -Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionHello, We need to replace our white Kenmore Model 721.89941490 - serial #611KM05137 over the range microwave. Which GE MW will work? There are cabinets on either side of the stove/microwave.

Asked 6 years ago by DebC.

• A:Answer Watch out. NOT all over-the-range microwaves are the same HEIGHT. The old Kenmore you have is 15 1/2 inches high. I know because I have the same one from 1995 and it just died. All the new ones for over the range are either a lot shorter in height or about 16 1/2 inches high. I Don't know what the code is for clearance between your range top and the bottom of the microwave, but this extra inch might put you out of spec. Also, if you have tiles on the wall behind the range, like I do, and they were cut away to allow for the 15 1/2 inch high microwave to fit flush to the wall under the cabinet, then the taller ones will not fit. You will need to either 1) raise the cabinet, 2) cut more tile away, which is hard to do without breaking tiles 3) cut away the underside of the cabinet which may not be possible if it is a solid board 4) mount the microwave a tile-thickness away from the wall, This would be my preference. You would need to put a spacer the thickness of the tiles behind the new mounting rail. You may still be out of spec with the range-to-microwave clearance.

  Answered 4 years ago by DougH

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Q: QuestionWe have a J VM 240WV 001 Model. Well this be able to replace it?

Asked 6 years ago by Tim.

• A:Answer Hi Tim -Yes, Model JVM3160DFWW is a nice choice to replace JVM240WV001. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Check out the Quick Specs: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=340168_jvm3160df_c3.pdf - Also, check out our GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM7195DKWW. This models has sensor cooking controls (senses humidity from foods while cooking and automatically adjusts time and power) and a dark gray, easy-clean enamel interior with Steam Clean option. Play Video: https://youtu.be/wSIh-YJSlt0?list=PLX8_V2wHGuhntzHGB3F5dEMg4YMkWMcxt - We certainly appreciate your loyalty! Enjoy- Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionWhat is the current replacement equivalent for the over the stove GE Spacemaker microwave, Model JVM1630WB007? I am looking at GE Model JMV3160DFWW will this work? What is the price Best Buy charges to install a over the stove microwave?

Asked 7 years ago by Marsha.

• A:Answer Hi Marsha- Thanks for your loyalty! Yes, GE model JVM3160DFWW is a nice replacement choice. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy. Please contact BestBuy for installation options/pricing. Enjoy! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionGE Dual Wave III have a GE Dual Wave II microwave that finally died after 25 years. I would like to rplace with another GE microwave. What model would you recommend ?

Asked 11 years ago by lubeguy1.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer Hello, This is Lisa from GE. If you had an over the range microwave, any of our 30 inch wide over the range models will fit in the same space. There may be a slight difference in height and depth, but the width will fit. You will need to use the mounting plate that comes with the new model. Model JVM3160DFBB should work fine. Thanks for checking!

  Answered 11 years ago by GE Answers

  
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Q: QuestionWhat is the difference between JVM3161DFWW and JNM3161DFWW ? (i.e., JVM vs JNM in the prefix). I am looking for a white one set up for recirculating vent. Thanks.

Asked 4 years ago by gehauser.

• A:Answer Thank you for asking a great question. The model beginning with JNM means it comes from factory as a non-vented or recirculating. the model that starts JVM means it comes from factory as vented model but you can change to recirculating when ready to install it. It is explained in the installs supplied. Hope this helps you out. Geoff@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionHello. I am looking to replace a GE over the range microwave oven which is model #JVM1440WH04, with the JVM3160DFWW. My question is are the top screws and the rear mounting brackets identical or in the same locations so that it could be a straight swap.

Asked 4 years ago by JohnD624.

• A:Answer The installer said there are two types of mounting brackets. In his work, he says it's a 50-50 chance the old and new will be the same (for GE). In our case, the top holes and the mounting bracket were different. But the installer did an excellent job of replacing the old/new bracket and of drilling new holes into the cabinet above. I covered old holes with duct tape, making the cabinet bottom still useable for some storage. Electric cord could use the old hole, and vent cutout was the same.

  Answered 4 years ago by Retiree

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Q: QuestionMy model JE1640WB 001 stopped working and makes a terrible noise. Its built in so I want one that will fit the same space without having to replace the surround area. Is this model the correct one to purchase or is there another one that will fit.

Asked 6 years ago by did.

• A:Answer Hello Did - Thank you for reaching out to us. We are sorry to hear that your built-in microwave stopped working; we appreciate your loyalty and we are happy to help! The JVM3160DFWW is not a correct replacement as it is not a built-in model. It is an over-the-range microwave and it is not approved for in-cabinet installation. The closest currently available replacement built-in model is here: https://products.geappliances.com/appliance/gea-specs/PEB9159DJWW Due to different configurations and design changes involving airflow and heat issues, new microwaves are only approved for installation with current trim kits. Here are the compatible trim kits for the model listed above. https://www.geapplianceparts.com/store/parts/spec/JX9152DJWW https://www.geapplianceparts.com/store/parts/spec/JX9153DJWW You will need to slightly modify the cabinet opening as we no longer offer a model with the same cutout dimensions. You can view the new model specifications here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB9159DJ_R2.pdf We hope you find this information helpful! Thank you very much for checking! Olga

  Answered 6 years ago by GE Answers

  
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Q: QuestionDoes this model have an exhaust fan?

Asked 6 years ago by Marianne.

• A:Answer Hi Marianne - Yes, JVM3160RFSS has a two-speed, 300-CFM venting system that removes smoke, steam and odors. All GE over-the-range microwave ovens are designed for adaptation for the following three types of ventilation: *Outside Exhaust (Vertical – Delivered from factory in vertical position). *Outside Exhaust (Horizontal). *Recirculating (Non-vented ductless). Thanks for choosing GE! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionHow is model # JVM3160RFSS over the range microwave set up to vent? Also if I want to set it up to recirculate, is a charcoal filter provided and where is it installed? Thanks

Asked 6 years ago by Doglover.

• A:Answer can not get over the stove JVM3160RFSS wont release from cabinet even after 3 screws were removed

  Answered 9 months ago by Anonymous

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Q: QuestionI want to replace my GE microwave JVM1750DM1WW. I want to buy a new one with minimum mounting bracket work, ideally I can use the old bracket,or have the same bolt drilling.

Asked 7 years ago by CMN.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Bisque

• A:Answer My experience (1/2019) was with replacing a GE Model JVM231WV001 30" wide, circa 1995, with a current production, GE JVM3160DFCC with the same, standard width. I elected for delivery and installation. The installers were in and out the front door in exactly 15 minutes --- having dismounted the old unit, drilled new bolt holes, installed a new bracket, mounted and tested the new unit , plus carted away the old unit (no disposal charge). These guys really knew what they were doing. The lesson here is that it was a very wise choice to go with professional installation on what would have been a very tedious job for this skilled home owner..

  Answered 7 years ago by RichardVerified Purchase

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