Questions & Answers

Q: QuestionSo, an over the range microwave can't take the heat from the range?So, an over the range microwave can't take the heat from the range? The handle broke and the finish is peeling off of the door.

Asked 10 years ago by AJH60605.

• A:Answer Hi AJH60605-this is Sue from GE Appliances. We are sorry to hear of this unfortunate experience. This is certainly not the evaluation we would expect to hear as we are committed to manufacturing quality products for our consumers. We would like to communicate with you directly and would like some additional information. Please contact us by email at the following link: http://www.geappliances.com/service_and_support/contact/- Also, we suggest to check the installation. Over-the-range models must be installed 66" from the floor to the bottom of the cabinet that the microwave attaches to. This can also be measured as 30" from the cooktop to the bottom of the cabinet it attaches to. For reference, see page 8 of the Installation Instructions online: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40675-2.pdf- Thanks for reaching out to us and for the opportunity to provide assistance.

  Answered 10 years ago by GE Answers

  
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Q: QuestionAre there any problems with installation?I have a model JVM1653SF001 that I am replacing, will the brackets work for this model? Are there any required parts that will be needed?

Asked 11 years ago by Chris.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer old bracket not needed,a new one is supplied with the micro wave with template to layout the install

  Answered 11 years ago by michael

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Q: QuestionWill this GE replace a Kenmore Model # 790.80333310? The dimensions appear the same.

Asked 2 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Absolutely

  Answered 2 years ago by MaryjaneRVerified Purchase

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Q: Questionis GE Over the oven microwave JVM3160DF4WW the same as your JVM3160DFWW

Asked 3 years ago by Den.

• A:Answer Pretty close. I think the 4 indicates the 4th generation of the JVM3160DFWW. The one pictured looks like the one I replaced. The latest model has a few minor cosmetic differences, and the internal dimensions are slightly different. Also, although it fits perfectly in the same location, the back wall mounting bracket and the location of the top mounting bolts and power cord are different...can't just remove the old unit and replace with the new unit without redrilling some holes.

  Answered 3 years ago by user520504

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Q: QuestionExactly where does the power cord come out of the unit - top right side, top left side? How long is the power cord from the unit to the plug?

Asked 3 years ago by SmartyArty.

• A:Answer Thanks so much for your question! The power cord comes out of the top of the unit on the right side (facing the front of the microwave) and it has approximately a 40" power cord (including the plug and base of cord). We hope this helps! Let us know if you need anything else. -Chris@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionWhat is the difference between the GE JVM3160RF5SS Model and JVM3160RFSS?

Asked 4 years ago by Elane.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Hello, that's a great question! We apologize for any confusion. The model is the same, but the extra 5 is an engineering code. For example, if you needed an extra part, searching for the model number that is on your microwave would allow you to see the part breakdown for your specific model. We hope this helps!- Kianna@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionCan the vent be changed to the top of the microwave, to external duct position?

Asked 4 years ago by kavishme.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Hello. This model can have it vented out the top when you need to externally vent outside your home. This is explained how to do this in the installs that comes with this microwave. Be careful when you install it. Geoff@GEA

  Answered 2 years ago by GE Answers

  
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Q: QuestionHow quiet is the door when it is shut?

Asked 4 years ago by Kirkie526.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer it has a definite bang to it unless you gently push it close.

  Answered 4 years ago by tomk

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Q: QuestionWill this use same mounting bracket as my JVM14408H04

Asked 5 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer Hello, Thanks for reaching out to us! We appreciate your loyalty to GE Appliances and we're glad we can help you. We do not recommend reusing the same mounting plate for different models. This microwave oven will come equipped with it's own mounting plate. We've placed the installation instructions in the link below for more details. (Page 9-11 for Mounting plate) file:///C:/Users/240054351/Downloads/Installations+JVM3160DFBB.pdf Hope this helps! -Sylvia@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionI'm looking for a replacement for and old unit JVM1790SK can you recommend one that will fit in the existing mount over the range or if I purchase JNM3163rjss does it come with a wall mount - I plan to use their installers

Asked 5 years ago by Bob.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Electronic Touch Controls - Stainless Steel

• A:Answer Hi Bob - We are sorry to hear your GE Microwave Model # JVM1790SK needs replacing and apologize for any inconvenience this has caused. Model JNM3163rjss is a great choice. All GE 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy. When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. We certainly appreciate your loyalty. If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com! Sue

  Answered 5 years ago by GE Answers

  
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Q: Questiondoes it have an exhaust fan?

Asked 5 years ago by marshal.

• A:Answer Hi Marshal - Thanks for viewing GE Model JVM3160DFWW! Yes, all GE over-the-range microwaves have a venting system (exhaust fan) that removes smoke, steam and odors. This model has a two-speed, 300-CFM venting system. We'd love to have you in the family. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionWill this new product fit into the space of my old one JVM190K 002?

Asked 5 years ago by Loisanne.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer Yes this product will fit the space of your old microwave, providing the measurements are the same. We had a GE microwave for 10 yrs and did not have one problem with the product and hope to get the same performance.

  Answered 5 years ago by RobertoVerified Purchase

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Q: QuestionLooking for a new microwave TO replacE GE Spacemaker Eterna series Model # EM03000HWW05. MEASURES 29 1/2 X 15 1/2 Which microwave would fit these demensions ?? Ge or Whirlpool??? Our zip code is 34134 for delivery and installation.

Asked 5 years ago by bonita.

• A:Answer Hi Bonita - Thanks for your loyalty! All GE 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for your existing 30" over-the-range model EM03000HWW05. A comparable model with sensor cooking controls is GE® 1.7 Cu. Ft. Over-the-Range Sensor Microwave Oven Model #: JVM6175DKWW (Dimensions: 16 5/16 H x 29 7/8 W x 15 9/16 D). If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionHello. I need to replace a GE Spacemaker XL1600 model # JVM1640BB. It is old and isn't working very well. Is the model shown here, # JVM3160RF the correct replacement?

Asked 6 years ago by SFBayArea.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Hi - thanks for reaching out to us! We are sorry to hear your microwave model # JVM1640BB is no longer working very well and apologize for any inconvenience this has caused. We have good news. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions. This makes choosing a replacement microwave easy. GE® 1.6 Cu. Ft. Over-the-Range Microwave Oven JVM3160RFSS is a comparable model. We suggest viewing the Quick Specs document at the following link for details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=340169_jvm3160rf_c3.pdf - We certainly appreciate your loyalty and glad to have you in the family. Enjoy! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionDoes this microwave come with a mounting bracket? Everything needed to mount it?

Asked 6 years ago by Alyssa.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Hi Alyssa - Yes, all 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions. If venting outside, the hood exhaust has been designed to mate with a standard 3 1/4" x 10" rectangular duct (not included). See page 6 of the Installation Guide: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40675-4.PDF - Keep in touch! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionLooking to replace an over the range microwave. Trying to find some thing with the same dimensions, model we are replacing is GE JVM1750SM1SS. thank you W3815

Asked 6 years ago by Pwam54.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer I recently bought a stainless steel 1.6 cu ft GE microwave JVM3160RFSS on bestbuy.com (on sale, very good price) and am satisfied with it. It replaced a microwave of the same model that I bought several years ago. Its specs from the Web site are: Product Height 16 1/2 inches Product Width 29 7/8 inches Product Depth 15 1/4 inches I googled your model number (it's 1.7 cu ft, slightly larger internally than mine) and found the following approximate specs, virtually identical to yours Approx. Product Dimensions (WxHxD) (in.) 29 7/8 in x 16 13/32 in x 15 1/4 in Hope that answers your question. Google can find almost anything.

  Answered 6 years ago by excellentVerified Purchase

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Q: QuestionI have a GE built in microwave JE1860. Built in 2000 built over oven, 30 x 19 but the microwave is only 23 3/4 x12 5/3 will a GE stainless steel micro wave fit. Or What model will fit in that space 24x13 ? Any other brand if fits ?

Asked 6 years ago by Polly.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Hi Polly - A comparable replacement model is GE Profile™ Series 2.2 Cu. Ft. Built-In Sensor Microwave Oven PEB7227ANDD (Gray) or PEB7227DLBB (Black). You will also need 30" Trim Kit JX7230SLSS (Stainless Steel). We suggest to view the Quick Specs at the following link for cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227ANDD_C2_18.pdf - We certainly appreciate your loyalty! If you need further assistance, please reach out to us at GEAppliances.com or 1-800-626-2005. Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionCan this be mounted under a cabinet

Asked 6 years ago by Bookb3rry.

• A:Answer Yes, this microwave is designed for mounting under a cabinet.

  Answered 6 years ago by CommunityAnswer

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Q: Questionon the jvm3160df4bb how many lights for interior where turn table is. One light only?? Is this correct?

Asked 7 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer Hi - Yes, the microwave is equipped with one cavity lamp (120V-130V, 30W incandescent bulb #WB25X10029). See page 15 of the Owner's Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40669-6.PDF - Keep in touch! Sue

  Answered 7 years ago by GE Answers

  
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