“We just purchased a JVM6172dkww and installed it 3 days ago. It buzzes loudly when it's running. How do we know if its defective or not without either calling a GE techician for a $128 service call or un installing it and replacing it?”
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Hi there, We're terribly sorry to hear your brand new microwave is making a buzzing noise when running. We know that must be extremely upsetting! If your microwave is making arcing, sparking, popping, or other electrical sounds: Using metal or metal-trimmed cooking utensils in the microwave causes arcing in a microwave. The Owner's Manual will offer recommendations on the correct utensils to use. Popping sounds are usually caused by the food item being cooked in the microwave. Food items with a higher fat content will pop and sizzle as they cook. Covering the container will reduce this. Noises can also be heard when cooking foods with tight membranes such as potatoes. Pierce the skin of potatoes before cooking. If the popping noise is electrical or mechanical in sound, we recommend contacting service. Stay well! Mike@GEA
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