“How do I change the filter. Red light on. Where is the filter. Is there a video or pictures to show me. Where can I get one, and cost please”
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Hi there, and thanks for reaching out! The Reset Filter light illuminates when either the charcoal filter or grease filters need to be replaced or cleaned. (Once the filters have been replaced or cleaned, the alert can be reset by pushing and holding for 3 seconds.) If the vent filters are the issue, those can be cleaned and used again. We have care and cleaning details on page 20 of the manual (which can be viewed on our GE website by looking up the model number and going to the product page). The vent fan uses two metal reusable filters, which are on the bottom of the microwave. They can be removed by sliding them to the rear using the tabs, then pulling down and out. We recommend cleaning by soaking them, then swishing them through a hot water and detergent mix. If it’s the charcoal filter that needs to be replaced, details on that are on page 21 of the manual. This filter cannot be cleaned and would need to be replaced. The charcoal filter can be removed by first unplugging the microwave (for safety reasons), removing the vent grille mounting screws, tipping the grille forward and lifting it out, and removing the filter. There is a picture in the manual as well, if that might help. The charcoal filter is available under Part # WB02X35637 and can be ordered through our GE Parts website. While the cost can vary, the current cost through our parts website is $21.10. We hope this information is helpful! If you have any other inquiries or concerns, we are glad to assist any time. All the best! -Sarah@GEA
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