“My sensor keeps having an error and does not heat up a simple cup of water for tea. I do not see anywhere on how to fix this error. Most of the time I have to wait a day in order to be able to use the microwave again and for it to heat anything up ?”
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Hi Donna - Thanks for reaching out to us regarding your GE Microwave Model # JVM7195EKES. We are sorry to hear of the error when trying to heat water for your tea. This is frustrating, we know. The Beverage function on this model is sensor-controlled. The microwave will detect the serving size and adjust the heating time accordingly. To use the Beverage feature, simply press the Beverage pad one time (oven starts immediately). SENSOR ERROR appears on the display if the door is opened before steam is detected. Do not open door until steam is sensed and time is shown counting down on the display. Also, Sensor Reheat is for single servings of recommended foods, 4-16 oz. of any beverage. Use Cook Time option for other amounts. Here's the link to the Use and Care Guide: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000093.pdf - If using as directed in the manual, try a reset by turning off power at the circuit breaker for 30 seconds or so. A technician may be required for an accurate diagnosis. To schedule service online visit: https://www.geappliances.com/ge/service-and-support/service.htm - We hope this is helpful. If you have any additional questions, don’t hesitate to ask. We are also happy to help at GEAppliances.com! Sue
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