A:Answer Hi Anna62- Use the Settings option to change sound level. Press Settings, press Express Cook pad 3, Select sound level: 0- Mute, 1- Low, 2- Normal; 3- loud. See page 20 of the Owner's Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40766-2.pdf - Keep in touch! Sue