Questions & Answers

Q: QuestionWhat is the depth of the shelves in the fridge?

Asked 6 years ago by LivC.

This question was asked about the related product: GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator

• A:Answer Hi liv - The shelf above the drawers is 28"Width X 13-1/2"Depth. The two split shelves are 28"Width x 11"Depth. Offers a built-in look by fitting nearly flush with surrounding cabinetry. Play Video: https://www.youtube.com/embed/lygOKK0_Cfg?rel=0 - Thanks for viewing GE! Keep in touch! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionHello can you please tell me the depth of the doors. The specs say that Depth Without Door 24.125 inches, Depth without Door handles 29 inches. If im calculating this correctly this means the doors are just under 5" thick/deep?

Asked 7 years ago by Lala.

This question was asked about the related product: GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator

• A:Answer Hi Lala- Yes, you are correct. Case Depth Without Door is 24 1/8" and Depth Without Handle is 29". We suggest to view Quick Specs for all product dimensions at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GWE19JML_JSL_C2_17.pdf - We also suggest to view page 20 of the Installation Instructions for more details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60805-1.PDF - Thanks for choosing GE! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionDoes the refrigerator have a water reservoir for the water dispenser? Want to know so the water will be cold when dispensed. Thanks

Asked 7 years ago by Patty.

This question was asked about the related product: GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - High Gloss Black

• A:Answer No reservoir but the water is stored in a coil of plastic tubing inside the fridge behind the left vegi/fruit drawer. So yes the water is cold when dispensed.

  Answered 7 years ago by 1owner

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Q: QuestionMy width opening states 33" but is actually 32 7/8 at the narrowest point (top) and 33" measured everywhere else. Will this refrigerator actually squeeze in?

Asked 1 year ago by shol.

• A:Answer Yes, it will as the door hinges are on the outer side of the wall so there will be ample room to squeeze in. Thanks.

  Answered 1 year ago by CarltonHouseVerified Purchase

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Q: Questionmy door width is 32 will this fit into area

Asked 2 years ago by but.

• A:Answer The delivery people should be able to unbox outside and take off the fridge doors & remove the freezer drawer to get inside your home. Then put everything back together inside.

  Answered 2 years ago by lmnopeterson

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Q: QuestionDoes this refrigerator height only reach to 66 an 1 half inches high?

Asked 2 years ago by Kathyn.

• A:Answer No. It is 70 inches high.

  Answered 2 years ago by RobertLVerified Purchase

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Q: QuestionWhat are the dimensions of the refrigerator shelves, in particular the depth?

Asked 3 years ago by Paul.

• A:Answer Thank you so much for your question! We're happy to help. The shelf above crisper is 28" X 13-1/2" (WxD) and the rest of the shelves are 28" x 11" (WxD). You are welcome to contact us any time with questions you may have as we are always here to help! -Chris@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionHi, How far out does the frig have to extend from the rear wall in order for the doors to open to 90 degrees? My space is limited on left by a countertop that is 25 in. deep. Will the left door of the frig. be able to open 90 degrees with this limit?

Asked 6 years ago by WaHachaween.

This question was asked about the related product: GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator

• A:Answer Hi WaHachaween - Case depth without door is 24 1/8". Back air clearance should be 2" (total 26 1/8"). This will allow installation in a standard 24" deep cabinet with standard 25" deep countertops. We suggest to view the Quick Specs at the following link for all product dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GWE19JML_JSL_C2_17.pdf - We also suggest to view page 20 of the Installation Instructions APPLIANCE DIMENSIONS: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60805-2.PDF - Thanks for choosing GE! Sue

  Answered 6 years ago by GE Answers

  
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Q: Questionis a water filter included in this refrigerator?

Asked 6 years ago by Vinofam.

This question was asked about the related product: GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator

• A:Answer Yes

  Answered 6 years ago by Tack1Verified Purchase

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Q: QuestionIs the whole refrigerator Slate color? In the picture the sides look a different color

Asked 6 years ago by Denise.

This question was asked about the related product: GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Slate

• A:Answer Hi Denise- The refrigerator doors are Slate. The sides of the refrigerator are a specially created shade of gray (Dorian Gray). Explore our Slate Appliances at: https://www.geappliances.com/ge/slate-appliances.htm - Thanks for your interest! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionHello Does the ice maker keep making ice after the bin gets full or can you manually control it?

Asked 6 years ago by Manny.

This question was asked about the related product: GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator

• A:Answer Hi Manny - When the bin fills to the level of the feeler arm, the icemaker will stop producing ice. You can also use the power switch on the icemaker to manually turn On/Off. See page 16 of the Owner's Manual- Automatic Icemaker: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60805-2.PDF - Keep in touch at GEAppliances.com - Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionAre the pull out storage bins in the top part of the refrigerator on wheels or not?

Asked 6 years ago by TJN.

This question was asked about the related product: GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator

• A:Answer Hi TJN - The drawers are not equipped with rollers. However, there are front rollers within the side drawer rails that allow the drawers to slide in and out smoothly. Thanks for viewing GE! Keep in touch - Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionTwo questions: 1) would someone measure the depth from the back wall to the front of the door handles? (need to know how far the handles will come into the room when installed) and 2) is the freezer drawer a full extension or just a partial pull?

Asked 6 years ago by Blizzard.

• A:Answer The overall depth with the handles included is 31 inches. Yes, the drawer is full extension.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionShould I add space for the wheels underneath to the actual height of the case? My current frig sits 1/2 inch off the floor to allow room for the wheels. If I have to add 1/2 inch to the height, it won't fit underneath my cabinets. Thanks!

Asked 7 years ago by Mary.

• A:Answer Hi Mary- The overall height listed (69-7/8" to top of door) includes the rollers (leveling legs) and is the minimum height. Height to top of hinge 69-3/4"; Height to top of case 68-5/8". We suggest to view the Quick Specs at the following link for all product dimensions: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GWE19JGL_C2_17.pdf - Thanks for choosing GE! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionThe refrigerator in black is described as "High Gloss Black". Is it a smooth black finish or a textured finish? Thanks!

Asked 7 years ago by Charles.

This question was asked about the related product: GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - High Gloss Black

• A:Answer It is a smooth glossy black finish. Been enjoying since purchase. Have something ready for finger prints though.

  Answered 7 years ago by IzzyVerified Purchase

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Q: QuestionDo you need to have handles - there is an issue with clearance with adjacent drawers? Can the handles be removed?

Asked 7 years ago by Keith.

This question was asked about the related product: GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Slate

• A:Answer Yes, you definitely need the handles

  Answered 7 years ago by LataVerified Purchase

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Q: QuestionIt seems having the water dispenser on the inside would take much more energy to run? Please let me know the pluses and minuses of this feature. Thank you!

Asked 7 years ago by Tony.

• A:Answer Hi Tony- Thanks for considering GE! The internal dispenser should not cause a concern with energy efficiency as it only takes approximately 7 seconds to fill an 8 ounce glass and only one door opening is required. The internal water dispenser is located on the inner left wall of the fresh food section for easy access. This features appeals to those seeking a smooth outer door design. Keep in touch! SUEatGEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionHow wide is the ice basket?

Asked 7 years ago by iceman.

This question was asked about the related product: GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator

• A:Answer Hi iceman- The ice bucket is 10 1/4" wide. Thanks for considering GE! SUEatGEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionDoes the freezer section drawers pull out all the way? My current one does not pull all the way out

Asked 2 years ago by Anonymous.

• A:Answer It does but it is very small

  Answered 2 years ago by AnonymousVerified Purchase

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