“Is it really Energy Star Certified??? Purchased on 9-7-2022 model GTS19KGNRWW with the understanding it was "Energy Star Certified". There's no such label on it nor in the printed material. In another Q&A GE said it was, see attached screenshot”
1-2 of 2 Answers
Hey there, we regret to hear you're having trouble getting the information you need. Upon looking into this model, we've determined it is not Energy Star Certified. We're sorry for the confusion, we understand how frustrating it is to buy a new refrigerator with the wrong information. We were unable to view the screenshot you provided, but if you reach out to us via social media, we will be more than happy to get this wrong information corrected. Please attach the screenshot you provided here so we can investigate this further. We certainly do not want our products purchased along with false information, and we again apologize for the inconvenience this has caused you. Please let us know if you have additional questions. -Kacie@GEA
Sorry, there was a problem. Please try again later.Thank you for the reply, it’s not what I hoped to hear. As for the social media that is saying it is , is actually the Best Buy Q&A and the same GE representative whom said it was 5 months ago. So before I go through the trouble to have my new refrigerator return to Best Buy, are for sure it’s not “Energy Star Certified”? Thank you.
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