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Hi there, and thanks for reaching out to us. We appreciate your interest in this toaster, and are glad to help clarify. This model actually provides even, consistent toasting on both sides. The unit will only toast on just one side if you select the Bagel option specifically. We hope this information is useful for you, and we are confident this toaster would be a great addition to your household! Best wishes! -Sarah@GEA
Sorry, there was a problem. Please try again later.Truly don't understand your question. Mine works properly-toasts on both sides.
Sorry, there was a problem. Please try again later.It toasts both sides all the time except when you push the bagel setting. You only want to toast the cut side on a bagel.
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