Questions & Answers

Q: QuestionHow much extra is the ice maker kit for this unit?

Asked 4 years ago by Lamond.

• A:Answer Hey there, thanks for reaching out with this question. The ice maker is currently $107.99 and can be found here: https://www.bestbuy.com/site/ge-icemaker-kit-white/1407078.p?skuId=1407078. We hope this helps! -Gina@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionIs model GTS19KGNRBB garage ready?

Asked 4 years ago by RFZ.

This question was asked about the related product: GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Black

• A:Answer Thanks so much for your question! Yes, this refrigerator is garage ready. Please feel free to contact us any time with questions you may have as we are always here to help. -Chris@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionIf I have a power outage does it automatically come back on?

Asked 4 years ago by edrews.

• A:Answer Yes

  Answered 3 years ago by JHuntVerified Purchase

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Q: QuestionIn your posts above it says refrigerator works in Temps 38 to 110 but in another post you answer don't put where temp is below 55. My garage is heated and lowest temp is between 45 and 55 can I still put in my garage? Will it work well?

Asked 4 years ago by Anonymous.

This question was asked about the related product: GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Black

• A:Answer Hey there, and thanks for reaching out to us with this great question! We regret any confusion caused, and can confirm our garage-ready models have been designed to be operable in locations with temperatures between 38 degrees F and 110 degrees F. Please note that if the refrigerator will be in a colder environment (38 degrees to 54 degrees F), a few extra steps should be taken to keep your food in good condition. The fresh food section's temperature should be moved to setting 2 to ensure food doesn’t freeze, and the freezer section's temperature should be placed at position 5 to prevent thawing. We don’t recommend using the model in a location that will go below 38 degrees F. Information regarding the location is also listed in the manual on page 5, if that may be useful for you. We hope this helps to clarify the matter, and are glad to assist if you have any other inquiries or concerns. Wishing you all the best! -Sarah@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionWhat is the best way to clean the exterior without leaving it streaked?

Asked 4 years ago by Candycane.

This question was asked about the related product: GE - 21.9 Cu. Ft. Garage-Ready Top-Freezer Refrigerator - Stainless Steel

• A:Answer I bought this fridge as a open box, so it arrived with some smudges. I found a soft, damp cloth did the job and didn’t leave any scratches or streaks. Just make sure to dry it with a soft cloth as well.

  Answered 3 years ago by Bobby

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Q: QuestionThe response to my question regarding the sound the decibels of this refrigerator refrigerator was not helpful even though you stated that you do not rate the sound it still should be information that can be obtained the high number on decibels is 47 anyt

Asked 4 years ago by Anonymous.

This question was asked about the related product: GE - 21.9 Cu. Ft. Garage-Ready Top-Freezer Refrigerator - Stainless Steel

• A:Answer Hello. We appreciate you reaching out to us. We apologize that we are unable to give you the answer you require as we do not rate the sound level of our refrigerators. If you feel your refrigerator is too loud or is making an unusual sound, we have an article on on our website that may be useful to you called Refrigerator & Freezer Troubleshooting Support. If you have any additional questions, we are happy to help.- Kianna@GEA

  Answered 4 years ago by GE Answers

  
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Q: Questionwhat are the dimensions of this refrigerator?

Asked 4 years ago by Kenny.

• A:Answer Hey there - we appreciate your interest in this refrigerator! We are glad to advise the dimensions of the model are 66 3/8" H x 32 3/4" W x 34 1/2" D, and it has internal dimensions of 21.9 cubic feet. We also recommend air clearance for the model, for ease of installation, proper air circulation and plumbing/electrical connections. On the sides we recommend a clearance of ¾”, 1” on the top and 2” in the back. We hope this refrigerator would be a great fit for your space! If you have any other concerns or questions, we're always happy to assist - all the best! -Sarah@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionDo you haul away old fridge?

Asked 4 years ago by Alex.

This question was asked about the related product: GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Black

• A:Answer Yes, there was a small charge though. Fine since I don’t have a truck or anyone to help load the old fridge.

  Answered 2 years ago by Daddycat

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Q: Questiondoes any one know why the model gts22kgnbrww disappeared or not shown any more?

Asked 4 years ago by Anonymous.

• A:Answer Hello there - The model number you're referencing (GTS22KGNBRWW) is the same refrigerator that you're leaving the question about (GTS22KGNRWW). The only difference in the nomenclature is the "B" and that particular piece of the model number is an insight into the model year. We hope this is helpful! Let us know if you have any other questions - we're always glad to assist. Be well, Kelsey@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionAre the shelves glass?

Asked 4 years ago by Victory10.

• A:Answer Yes, it comes with glass shelves.

  Answered 4 years ago by DeviljimVerified Purchase

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Q: QuestionIs the measurement for depth include the handles and would that measure from the wall out?

Asked 4 years ago by Jahb.

• A:Answer When the door approaches fully open the door handle size is not a concern. I had the same worries. At the store I had my tape measure and swung and measured,

  Answered 4 years ago by TomTVerified Purchase

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Q: QuestionI got an email and my order is delayed. What do I do to fix this?

Asked 4 years ago by barb.

This question was asked about the related product: GE - 21.9 Cu. Ft. Garage-Ready Top-Freezer Refrigerator - Stainless Steel

• A:Answer Call customer service!

  Answered 3 years ago by PabiBVerified Purchase

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Q: QuestionWe are an upstairs unit and we will need help when delivered to get it upstairs with a refrigerator dolly. Can this service be available?

Asked 4 years ago by David.

• A:Answer We did not need a dolly! This was a first floor move. Dolly will be needed for second floor unit. Let sales rep know at time of purchase.

  Answered 4 years ago by ComputerAssistanceVerified Purchase

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Q: QuestionAre there one or two led lights in the refrigerator? I only see one and it is dark.

Asked 4 years ago by Cbbb.

This question was asked about the related product: GE - 21.9 Cu. Ft. Garage-Ready Top-Freezer Refrigerator - Stainless Steel

• A:Answer Thank you for asking about the number of LED lights on the interior. this model has one LED light located at the top center of the fresh food compartment. Hope this helps. Geoff@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionDoes this refrigerator come as a freezer bottom style?

Asked 4 years ago by Helpmeeee.

• A:Answer The freezer is on the top

  Answered 4 years ago by AlexVerified Purchase

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Q: QuestionDoes an ice maker come with this refrigerator? If not, what is the additional cost for the ice maker and installation?

Asked 4 years ago by BamaGirl.

• A:Answer No.

  Answered 1 year ago by mickconleyVerified Purchase

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Q: Questiontwo questions: What is the inside space in cubic feet for each the refrigerator section and the freezer section? Will magnets work on the white and black models (someone answered another person that magnets will work on the stainless steel model) Thx

Asked 4 years ago by JS.

This question was asked about the related product: GE - 21.9 Cu. Ft. Garage-Ready Top-Freezer Refrigerator - Stainless Steel

• A:Answer Hello- We appreciate your question and are happy to help! The fresh food capacity is 15.3 cubic Ft. and the freezer capacity is 6.68 cubic Ft. with a total of 21.9 cubic Ft. Yes, magnets will work on these models. We always recommend to take a magnet to the store if you are purchasing a stainless model to verify the magnetism. However, they will stick on our white and black models. We hope this helps! Joyce@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionWhat manufacturer warranty is provided for this model?

Asked 4 years ago by Krish.

This question was asked about the related product: GE - 21.9 Cu. Ft. Garage-Ready Top-Freezer Refrigerator - Stainless Steel

• A:Answer Hi there - thanks for reaching out! Information on this refrigerator's warranty can be found on page 21 of the owner's manual: https://files.bbystatic.com/4d7waeBMdcjfoaV5Avo59Q%3D%3D/53ce3fc1-0288-4f56-b7bc-63983cb57416.pdf. We hope this is helpful! All the best, Kelsey@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionCan the handles be installed on the right side of the refrigerator?

Asked 4 years ago by Palady.

This question was asked about the related product: GE - 21.9 Cu. Ft. Garage-Ready Top-Freezer Refrigerator - Stainless Steel

• A:Answer Yes, handle can be installed on right or left.

  Answered 4 years ago by Charlie

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