Questions & Answers

Q: QuestionWhat is the width with the door open?

Asked 5 years ago by Blake.

• A:Answer Hello Blake - Thank you for reaching out about this excellent refrigerator. The width of the unit with the door open at 90 degrees is 35-3/8". Please let us know if you have any more questions. - JB

  Answered 5 years ago by GE Answers

  
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Q: QuestionDo I need to defrost the freezer? I see ice forming in the freezer section I thought it was self defrosting.

Asked 5 years ago by ACL1.

• A:Answer It is indeed self defrosting, and I've seen no build-up.

  Answered 5 years ago by drmg68Verified Purchase

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Q: QuestionIf I order this refrigerator without an ice maker, do I still need to pay the installation fee if I just want the door hinges to be switched?

Asked 5 years ago by TheJoe.

• A:Answer I do not believe so.

  Answered 5 years ago by RafuVerified Purchase

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Q: QuestionDo these Handel's match the older black slate appliances? Are they black stainless with an arc?

Asked 5 years ago by Arr2020.

• A:Answer Hi arr2020- Model GTS22KMNRD is equipped with our new handle design and not the same as older model. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionIs the slate fingerprint resistant?

Asked 5 years ago by Asg.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Slate

• A:Answer Hi Asg - Yes! Slate is a highly engineered, low-gloss matte metallic paint finish that resists fingerprints. Explore Slate at: http://www.geappliances.com/ge/slate-appliances.htm - Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionDoes this refrigerator have slots/ holes where wheels can be installed?

Asked 5 years ago by TCW63.

• A:Answer Hi TCW63- Thanks for choosing GE Model GTS22KSNRSS! The refrigerator is equipped with rollers. Take a look at page 9 of the Use and Care Guide - "Moving the Refrigerator": https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000429-2.pdf - Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionIs this model GE available in Stainless Steel?

Asked 5 years ago by Anonymous.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Slate

• A:Answer Hi there. We're finding that this model is available in Stainless Steel, yes. It also has the following finishes that you can choose from as well: Slate, White, Black Slate, and Black. We hope that this helps! Stay safe and healthy!

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhat type of outlet/voltage is required ... 110 or 220 ??

Asked 5 years ago by Cinta.

• A:Answer Hi Cinta - A 115 or 120-volt individual, properly-grounded branch circuit with a 3-prong grounding type receptacle, protected by a 15 or 20 amp circuit breaker or time-delay fuse is required. It should be on a dedicated circuit for best performance and to prevent overloading house wiring circuits. Thanks for choosing GE! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhen might this "out-of-stock" item be back? Will the sale price be consistent?

Asked 5 years ago by ToledoBob.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Black

Q: QuestionCan you place the handles on either the left or right?

Asked 5 years ago by Dana.

• A:Answer Hi Dana - Yes, models are typically shipped with a right hand door opening ("hinges" on right), and the handles get installed on the left. The door swing can be reversed so that the door opens in the opposite direction. For directions on reversing the door swing on your refrigerator, consult your Installation Instructions or view a video online: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35111 - We're excited to hear of your interest in GE! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhat side is power cord located and how long is it

Asked 10 months ago by Marg.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - White

• A:Answer The cord comes out from the rear of the refrigerator, about 9" up from the floor and 3 1/2" over from the right as you face the front.

  Answered 10 months ago by GE Answers

  
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Q: Questionwhich way do you turn the leveling legs to lower the front

Asked 1 year ago by rick.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Stainless Steel

• A:Answer I don't know, but it is something that I will have to do, so share with us when you figure it out. It should have been done as part of the set up that I paid for, but it wasn't. By the way, I love the fridge.

  Answered 1 year ago by MickConley

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Q: QuestionWhat is the length and width of the refrigerator shelves?

Asked 3 years ago by Td3411.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Black

• A:Answer Hello- Thanks so much for checking with us. We are happy to help! he fresh food shelf storage space is approx. 27.7” wide by 15” deep. The freezer shelf storage space is approx. 27.7” wide by 14” deep. ~ The distance from the fresh food interior shelf supports to the top of the fresh food compartment are as follows: Top position - 6.25" ~ 2nd position - 11.5" ~ 3rd position - 17" ~ 4th position - 22". The overall dimensions of the crisper drawer are: ~ Depth - 13.25" ~ Top and 10.5" ~ Bottom Width - 10" ~ Height - 7" We hope this is helpful. If you have any additional questions in the future, please let us know. We are here to help! Joyce@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionCan the doors be reversed so they open the other way please? Thanks!

Asked 4 years ago by dotandjohn.

• A:Answer Yes, the doors can be reversed so they open the other way. We did that with our refrigerator.

  Answered 4 years ago by catnipgwVerified Purchase

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Q: QuestionWhat is the watt usage of this model??

Asked 5 years ago by Stan181.

• A:Answer 451 kWh estimated yearly electricity use - please see attached energy guide image

  Answered 4 years ago by gxreviewsVerified Purchase

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Q: QuestionWhat are the dimensions of this refrigerator? Thanks.

Asked 5 years ago by Mark.

• A:Answer Hi Mark - Thanks for considering GE! Dimensions: 66 3/8 H x 32 3/4 W x 34 1/2 D. We suggest viewing the Specifications document at the following link for all product dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GTS22KGN_KMN_KSN_19.8.1.pdf - Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionCan't find the dims on this refrigerator. Need the outside dims (depth, width and height). Place I'm putting it has a cabinet above the older 18.5 cu (30.5 x 29.5 x 64.25)

Asked 5 years ago by msgtike.

• A:Answer Hi lke - Thanks for considering GE! Overall Height 66.375 in; Height to Top of Case 65.875 in, Overall Width 32.75 in; Overall Depth 34.5 in; Depth Without Handle 32.375 in. We suggest viewing the Specifications document at the following link for all product dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GTS22KGN_KMN_KSN_19.8.1.pdf - Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionHow long is the electrical cord, and if it’s not long enough, what kind of extension cord can I use? (it’s going in the garage)

Asked 3 years ago by Donna.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Slate

• A:Answer Hello- Thanks so much for checking with us. We are happy to help! The cord comes out from the rear of the refrigerator, about 9" up from the floor and 3 1/2" over from the right as you face the front. ~ We strongly recommend that an extension cord not be used with any refrigeration appliances (refrigerator, freezer, compact refrigerator, ice machine, beverage center, etc.) due to the potential safety hazards under certain conditions. However, if an extension cord is used, it is absolutely necessary that it be a UL® listed 3-wire grounding appliance extension cord and that the current carry rating of the cord be a minimum of 15 amperes. We hope this is helpful! If you have any questions in the future, please let us know. We are here to help! Joyce@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionI need this with the hinge on the left. Will it be delivered with the door hinges on the side we specify?

Asked 4 years ago by Mordecai.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - White

• A:Answer No - but they will switch the handle when they drop off the fridge if you pay for it in the original order.

  Answered 4 years ago by FinnyVerified Purchase

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