Questions & Answers
- Model:
- GSE23GGKBB
- |
- SKU:
- 5638709
Q: QuestionWat does frost guard feature on this refridgerator mean
Asked by Pam.
- A:Answer Hi Pam- We are excited to hear of your interest in our GE Refrigerators! Frost Guard or Adaptive Defrost means that the refrigerator will only defrost as needed. It accounts for door openings and usage to determine when it is necessary to defrost and how long the defrost cycle needs to run. If the refrigerator is not being frequently used (ex. family on vacation), it will not defrost as often. It also utilizes a "Pre-Chill" function to lower the freezer temperature prior to the defrost cycle. This lowering of freezer temperature allows the freezer to return to its set temperature point more quickly once the defrost cycle is complete. All this amounts to less thawing of foods and refreezing during the defrost cycle. The result is that it reduces freezer burn. We suggest to view the following link for complete details on this great feature- REFRIGERATOR- FROSTGUARD TECHNOLOGY: http://products.geappliances.com/appliance/gea-support-search-content?contentId=16699 - Keep in touch! SUE@GEA
Answered by GE Answers

Q: QuestionWhat is the difference between this model and mode GSS23GGKWW?
Asked by GrandmaBetty.
This question was asked about the related product: GE - 23.2 Cu. Ft. Side-by-Side Refrigerator - White
- A:Answer Hi GrandmaBetty - GSE23GGKWW is ENERGY STAR® Qualified. GSS23GGKWW features LED lighting. Keep in touch! SUEatGEA
Answered by GE Answers

Q: QuestionIs the back of this refrig. completely enclosed or are there any exposed coils on back?
Asked by Katie.
This question was asked about the related product: GE - 23.2 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Bisque
- A:Answer Hi Katie, thanks for reaching out! This model has what is called a NeverClean Condenser. On refrigerators, air is "forced" across the condenser coils by a condenser fan to aid in removal of the heat being pulled from the refrigerator during the cooling process. This movement of air collects dust and household debris. Dirty condenser coils reduce the refrigerator's ability to maintain optimal temperatures or operate at maximum energy efficiency. Newer automatic defrost refrigerators have a NeverClean Condenser that does not require cleaning or maintenance. - The condenser coils are located in the compressor housing instead of on the back, keeping them clean and functioning optimally. This design allows for more efficient airflow. The coils will not require cleaning under normal condition since they are encased. - While it is not necessary for the performance of the refrigerator, if you want to clean dust, pet hair, etc. off the floor beneath the refrigerator, an appliance brush or vacuum with a hose attachment can be used. The rear of this unit will be enclosed. We hope that this information helps! Stay safe. -Michael
Answered by GE Answers

Q: QuestionDoes it come with a water line or do I need to purchase that separately?
Asked by James.
This question was asked about the related product: GE - 23.2 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Bisque
- A:Answer Hi James- Icemaker Water Line Kits are sold separately. Check out page 27 of the Installationn Guide for details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60646-5.pdf - Keep in touch! SUE@GEA
Answered by GE Answers

Q: QuestionWhat are the Height, width, and depth dimensions including the depth dimensions for opening the doors?
Asked by cakkyb.
This question was asked about the related product: GE - 23.2 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Bisque
- A:Answer Hi cakkyb- We are excited to hear of your interest in our GE® ENERGY STAR® 23.2 Cu. Ft. Side-By-Side Refrigerator GSE23GGKCC! Approximate Product Dimensions are as follows: 32 3/4"W x 69 1/2"H x 35 1/4"D (including handle). We suggest to view the Quick Specs at the following link for all product dimensions including clearance requirements: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GSE23GGK_C2_16.pdf - Keep in touch! SUEatGEA
Answered by GE Answers

Q: QuestionWhat is the actual width?
Asked by Ric.
- A:Answer Hello Ric. This is RICHARDatGEA. The actual width of the GSE23GSKSS is 32 3/4" wide. Thanks for the question.
Answered by GE Answers

Q: QuestionThis is the refrigerator that I want. How come it is unavail@ble. Please look to see if you have just one for zip code 78681.
Asked by Bonnie.
This question was asked about the related product: GE - 23.2 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Bisque
Q: QuestionIf and/or when might this be available in San Antonio?
Asked by Squirt.
This question was asked about the related product: GE - 23.2 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Bisque
Q: Questiondoes it have crushed ice and what is ice capacity
Asked by Judy.
This question was asked about the related product: GE - 23.2 Cu. Ft. Side-by-Side Refrigerator - White
- A:Answer Hi Judy - Model # GSE23GGKWW offers Cubes, Crushed Ice and Chilled Water. They produce 7 cubes of ice every 70-80 minutes, which is .21 lbs of ice using about 4 ounces of water. That's about 4.5 lbs per day. Arctica Ice buckets hold 10 lbs of ice. Thanks for viewing GE! Sue
Answered by GE Answers

Q: QuestionOn the fridge side, there are three drawers. There is a space (shelf) between the 1st drawer and the 2nd and 3rd drawer. Can this 1st drawer be moved down so there is no shelf between the 3 drawers?
Asked by Drawers.
This question was asked about the related product: GE - 23.2 Cu. Ft. Side-by-Side Refrigerator - White
- A:Answer Hi there, We are finding that the top drawer can only be moved down one more rung than where it is located in this picture: https://products.geappliances.com/appliance/gea-specs/GSE23GGKWW#gallery-4 - There is going to be a space between the top drawer the the others on the bottom of the fresh food section. Also, the shelf on top of the first drawer acts as a sort of lid to the drawer. You are able to adjust the shelves if there are spaces available for you to slide them in. We hope that this clears things up for you! Thanks so much for your question. -Michael
Answered by GE Answers

Q: QuestionOn GE refrig model GSE23GGKWW -1. What is the maximum number of pounds of ice the icemaker can produce in one 24 hour period? 2. What is the maximum number of pounds of ice that can be stored in the ice storage container? 3. Does it make crushed ice?
Asked by elaine.
This question was asked about the related product: GE - 23.2 Cu. Ft. Side-by-Side Refrigerator - White
- A:Answer Hi Elaine - The icemaker will make approximately 4.5 lbs or 130 cubes per day. The Arctica Ice bucket holds 10 lbs of ice. Ice production can be increased by decreasing the freezer temperature to -2F. Also, the dispenser features Cubes, Crushed Ice and Chilled Water. Thanks for viewing GE! Sue
Answered by GE Answers

Q: QuestionCan the doors be removed from the refrigerator to gain access to enter the house
Asked by Confused.
This question was asked about the related product: GE - 23.2 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Bisque
- A:Answer Hi Confused- We have great news! The doors can be removed if necessary to fit through a narrow doorway (Case Depth Without Door = 28 1/2 in). Check with BestBuy for installation options or view the Installation Instructions at the following link for details (page 21): https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60646-6.PDF - Thanks for choosing GE! Enjoy - Sue
Answered by GE Answers

Q: QuestionY The ice maker isn’t making ice. What do I do? I bought it in 2008
Asked by Beach.
This question was asked about the related product: GE - 23.2 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Bisque
- A:Answer Hi Beach - We are sorry to hear the icemaker is not producing ice. Check the Icemaker On/Off switch and be sure nothing interferes with the sweep of the feeler arm. A clogged water filter can restrict water flow to the icemaker. Filters should be changed every 6 months. See pages 8 and 14-15 of the Owner's Manual at the following link about the filter and icemaker: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60646-6.PDF - Also, view a short video about troubleshooting your icemaker at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17403 - For service, please schedule an appointment with GE Appliances Factory Service at GEAppliances.com/service or call 1-800-GECares (1-800-432-2737). We hope these tips are helpful. Keep in touch! Sue
Answered by GE Answers

Q: QuestionIs the water from the dispenser chilled or cooled
Asked by Tree.
This question was asked about the related product: GE - 23.2 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Bisque
- A:Answer Hi Tree - Side-by-Side refrigerators have a water reservoir in the fresh food section that holds approximately 14.9 to 33.5 ounces of water, depending on the model. Since the reservoir is in the fresh food section, the water will not be ice-cold. See SXS REFRIGERATOR WATER DISPENSER TEMPERATURES AND CAPACITY: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17448 - Keep in touch! Sue
Answered by GE Answers

Q: QuestionDoes it come without water/ice on exterior?
Asked by Den.
This question was asked about the related product: GE - 23.2 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Bisque
- A:Answer No, this model is not made without the ice dispenser on the outside.
Answered by CommunityAnswer
Q: QuestionOn the GSE23GGKWW side by side refrigerator, what is the width and depth of the REFRIGERATOR ONLY SHELVES (right side) and width and depth of the FREEZER ONLY SHELVES (left side)?
Asked by ELAINE.
This question was asked about the related product: GE - 23.2 Cu. Ft. Side-by-Side Refrigerator - White
- A:Answer Hi Elaine- Fresh Food shelves are approximately 17.6" Width x 17.75" Depth. Approximate Freezer shelf dimensions: Top (fixed) shelf - 9.4" W x 11" D; Slide-out shelves (2) - 9.4" W x 16" D; Bottom basket - 9.1" W x 10.5" D x 7.5" H. We hope this is helpful! Sue
Answered by GE Answers

Q: QuestionWhat is the width and depth of the refrigerator (Not freezer) shelves? Are they adjustable? Are they glass or wire shelves?
Asked by billelaine.
This question was asked about the related product: GE - 23.2 Cu. Ft. Side-by-Side Refrigerator - White
- A:Answer Hi billelaine - Shelf Dimensions (Approximate): 17 ½"D x 16 ¾"W (useable width). Bin Cover (1) - 13 1/2"D x 18"W. The refrigerator has adjustable slide-out, spillproof glass shelves. Raised edges help contain spills and make clean up quick and easy. Keep in touch! SUE@GEA
Answered by GE Answers

Q: QuestionWhat are the dimensions of the ice/water dispenser on the outside of the refrigerator? Would like to make sure my everyday glasses will fit.
Asked by Mom.
This question was asked about the related product: GE - 23.2 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Bisque
- A:Answer A glass 7” would fit under it
Answered by Buttercup
Q: QuestionHow do you remove the doors? is the freezer side ( L ) complicated because of the water and ice components in the door? I have a customer that needs me to remove the doors and relocate the unit and then put back together . Thanks for the help.
Asked by SkyBri.
This question was asked about the related product: GE - 23.2 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Bisque
- A:Answer Hinges remove from the top fairly easily.
Answered by Zeffie
Q: QuestionIn Freezer section of above refrig - why are there not 3 shelves - when there are holders on side to have three shelves. I ordered an extra shelf and was wondering why it did not come with the refrig. Is it to do with the air circulation in the freez
Asked by rosie.
This question was asked about the related product: GE - 23.2 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Bisque
- A:Answer Hi Rosie- The freezer is equipped with 2 adjustable shelves and 1 fixed 1/2 sweet spot shelf (under ice bucket). The extra holders allow you to adjust the two shelves if necessary to accommodate various size items. Thanks for choosing GE. Enjoy! SUE@GEA
Answered by GE Answers

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