A:AnswerHello Bill - Thank you for reaching out about this wonderful dishwasher. We are happy to share more about it. On this model, the dial does move slowly around as the cycle progresses. We hope this helps. Please let us know if you have any more questions. - John@GEA
A:AnswerHi there,
Thanks so much for reaching out. We're terribly sorry to hear that your dishwasher has a bad smell and can understand how that would be frustrating. We would like for you to visit our site and using the search bar, search "Dishwasher - Odors" then click on the support tab and read the troubleshooting article. This is because the smell could be caused by different factors. We hope this helps. Best wishes. Mike@GEA
A:AnswerHi Burr - Thanks for considering GE Model GSD2100VWW! The Normal Wash cycle is approximately 106 minutes. You can view a cycle chart on page 9 of the Use and Care Manual at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55114.pdf - Also, the tub is white (4.1 out of 5 Stars). We also offer GE® Dishwasher Model #: GDF510PGMWW. This model has 1 Hour Wash option and gray tub and door liner (4.3 out of 5 Stars). Keep in touch at GEAppliances.com. Sue
A:AnswerHi mn - Thanks for viewing GE Model GSD2100VWW! This model has the following cycles: Heavy Wash, Normal Wash, Light Wash, Rinse Only, Hot Start Option, Plate Warmer and Heated Dry On/Off. Here's the link to the Use and Care Manual for cycle details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55114.pdf - If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com! Sue
A:AnswerHi Connie - A brown oily substance coming out of the rinse agent dispenser would not be normal. A qualified GE service technician is required for an accurate diagnosis. To schedule service online, visit us at GEAppliances.com or call 1.800.GE.CARES (800.432.2737). Please have your serial number and your model number available when calling for service. Thanks for reaching out to us. We apologize for any inconvenience this may cause. Keep in touch! Sue
A:AnswerHi PastorBonnie20 - We are sorry to hear your GE Dishwasher Model GSD2100VBB is not draining. Thanks for reaching out to us and for the opportunity to help. We suggest viewing the following troubleshooting link to tips- DISHWASHER DOES NOT DRAIN: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16240 -
Also, here's the link to the Use and Care Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55114.pdf - We hope these tips are helpful and apologize for any inconvenience this has caused. A qualified GE service technician may be required for an accurate diagnosis. To schedule service online, visit us at GEAppliances.com or call 1.800.GE.CARES (800.432.2737). Please have your serial number and your model number available when calling for service. Keep in touch! Sue
A:AnswerHi - Thanks for reaching out to us. We are sorry to hear your dishwasher is not draining. This is frustrating and an inconvenience, we know. Before contacting service, we suggest viewing the following troubleshooting link for tips- DISHWASHER DOES NOT DRAIN: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16240 - A qualified GE service technician may be required for an accurate diagnosis. To schedule service online, visit us at GEAppliances.com or call 1.800.GE.CARES (800.432.2737). Please have your serial number and your model number available when calling for service. We're glad to have you in the family and hope the tips are helpful. Please keep in touch! Sue
A:AnswerHi Amy - We certainly appreciate your loyalty! GE® GSC3500DBB is Convertible/Portable (Approximate Product Dimensions (WxHxD) (in.) 24 7/8 in x 36 3/8 in (with woodgrain laminate top) x 27 in.) GSD2100VBB is built-in only (Approximate Product Dimensions (WxHxD) (in.) 24 in x 34 in x 25 3/4 in.) GSD2100VBB installs in the same space as GSC3500DBB (when converted to built-in). We suggest viewing the Quick Specs document at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=350267_gsd2100v_c2.pdf - Keep in touch at GEAppliances.com. Sue
A:AnswerHi - Thanks for reaching out to us regarding your GE Dishwasher. We are sorry to hear it no longer works after only 5 uses or so. This is frustrating, we know. If the dishwasher has no power going to it, make sure the dishwasher door is closed tightly and is latched correctly. Open the door and then close it again firmly. Reset your home's fuse or circuit breaker for the dishwasher. The dishwasher may be installed with a power cord that has come loose. Not all dishwashers have a power cord; however, if your dishwasher has a cord, the outlet will be in an adjacent cabinet. Be sure the power cord is plugged into the wall and that the outlet is functioning. If it is plugged into a GFI/GFCI outlet that has a reset button, press Reset on the outlet to restore power. If your dishwasher is controlled by a wall switch, make sure the power is turned on. Wall switches are required in some areas, so check around the kitchen counter or in the cabinet under the sink for a switch you do not normally use. If the above suggestions do not resolve the issue, service may be needed. To schedule service online, visit us at GEAppliances.com or call 1.800.GE.CARES (800.432.2737). Please have your serial number and your model number available when calling for service. We hope this is helpful. Keep in touch at GEAppliances.com. Sue
A:AnswerHi Kay - A yellow stain or ring under the heating element is a build-up of minerals that have come off the heating element during many dishwasher cycles. This can be removed by wiping it with a mild cleanser and a towel.
An overall yellow staining is probably caused by minerals from the household water supply (or coffee or tea stains), and can be cleaned using a citric acid treatment. Citric acid is available in liquid or crystal form. GE Appliances recommends the crystals because they will remain in the detergent cup until it is time to dispense the product, while the liquid is likely to run out before the detergent cup opens. Citric acid crystals are sometimes called "sour salt" and are available at some drug stores and most grocery stores in the canning or spice section. GE Appliance Parts also stocks Citric Acid Crystals as part number WD35X151. Purchase a part online at GEApplianceparts.com - Citric acid can be used in both plastic and stainless steel interior dishwashers.
Do not place silverware, aluminum items or other metals in the dishwasher during this process to avoid tarnishing those items.
Dishes or glasses with "patterns" should not be left in the dishwasher when doing a citric acid treatment. Some "patterns" can be damaged or washed off. Take a look at the following links to learn more- DISHWASHER INTERIOR STAINING RUST: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17552 - DISHWASHER INTERIOR STAINING: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17551 - DISHWASHER - CLEANING THE INTERIOR: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21552 -
We hope this is helpful. Keep in touch at GEAppliances.com - Sue
A:AnswerHi Angie- Yes, the standard cutout for our built-in dishwashers is 24"W x 24"D. We suggest to view the Quick Specs at the following link for more details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=350267_gsd2100v_c2.pdf - We appreciate your loyalty. Enjoy! Sue
A:AnswerHi - Thanks for reaching out to us. We are sorry to hear of the this unfortunate experience with the spray arm. So that we can better assist you, please reach out to us at 1-800-626-2005 or from our "Contact Us" page at GEAppliances.com: https://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact - We look forward to hearing from you soon! SUE@GEA
A:AnswerHi GmaBetty- Yes, the dishwasher is equipped with a Rinse Aid Dispenser. Check out the Owner's Manual for complete details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55114.pdf - Thanks for choosing GE. Enjoy! SUE@GEA
