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Hello tjodell - Congratulations on the new dishwasher. We are very sorry to hear about the trouble and will be happy to help. We recommend making sure the door can close properly. Check for any obstruction in the latch area and that nothing is blocking or leaning against the door from the inside. If you find that this doesn’t solve the problem, we recommend scheduling service so a GE certified tech can diagnose the issue. You can reach them at 1-800-GE-CARES. Thanks! - JB
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