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Hello, That's a great question! We're glad you reached out to us and we'd be happy to help. You can find instructions to opening this compartment in the link below: (Page 8) https://files.bbystatic.com/WAIsqZ%2Fpn%2F5vOwyUuagozw%3D%3D/User%2BManual Hope this helps! -Sylvia@GEA
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