“The soap compartment inside the dishwasher isn’t opening to release the dish soap, how can I fix this?”

1-1 of 1 Answer

• Hi Kari- Thanks for choosing GE. We are sorry to hear of this experience and glad to provide assistance. If the silverware basket is placed on the door, make sure large or tall, long-handled utensils are not blocking the detergent dispenser. See pages 10 and 14 of the Owner's Manual: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55117.pdf - Also, view the following troubleshooting link- DISHWASHER SOAP CUP DID NOT OPEN: http://products.geappliances.com/appliance/gea-support-search-content?contentId=18903 - Keep in touch at 1-800-626-2005 or visit GEAppliances.com (Contact Us). We hope this is helpful- SUE@GEA

  Answered by GE Answers 7 years ago

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