Questions & Answers
- Model:
- GDT550PMRES
- |
- SKU:
- 6474677
Q: QuestionThe bottom arm stopped spinning. We bought this dishwasher in 2021. Any ideas as to how to troubleshoot it?
Asked by Kelly.
- A:Answer Oh no, we are so sorry to hear that your dishwasher's lower spray arm is not spinning and appreciate you reaching out. We're happy to help. If your bottom spray arm is not spinning, the dishwasher may not be filling with the proper amount of water. If not enough water is entering the dishwasher, check to make sure that the water inlet hose connected to the dishwasher is not kinked. Additionally, not enough water can also occur if your water pressure is low. Dishwashers require 20 to 120 PSI. The water line should be 3/8" O.D. (outside diameter) minimum copper tubing. Using a water line that is too small will restrict proper water flow into the dishwasher. If these troubleshooting tips do not resolve your issue, then we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. We hope this helps. -Chris@GEA
Answered by GE Answers

Q: QuestionMy sink doesn't have the hole for an air vent, do I need it for this dishwasher?
Asked by Isabel.
- A:Answer Hi there. If local codes or ordinances require an air gap, it must be installed. However, if it’s not required and the waste tee or disposer is 18 inches or more off the ground, you do not need to use an air gap. Installation information can be found here: https://content.syndigo.com/asset/0cc7b268-0efc-4551-b392-13354e99c6de/original.pdf. Please let us know if you have any additional questions and we’ll be happy to answer. -Gina@GEA
Answered by GE Answers
Q: QuestionDoes it have hard food disposer
Asked by Fred.
- A:Answer Hi! Thanks for asking. Yes, our dishwashers have an anti-jamming Piranha hard food disposer. The Piranha food disposer inside the dishwasher grinds food particles before they go down the drain. This clears the passage through to the drain and eliminates the need to pre-rinse dishes. The Piranha hard food disposer is made of stainless steel and will never rust. Hope this helps! -Michael@GEA
Answered by GE Answers

Q: QuestionWe live in the desert and need to save water. I am concerned that the 3 hour cycles I am reading about will use a lot of water. What is the water usage on this model?
Asked by Barb.
- A:Answer Hello and thanks for your interest in this great dishwasher. Cycle times are determined by the soil level, water temperature, and options that are selected. The longest cycle is for heavily soiled dishes or cookware with dried-on or baked-on soils, and lasts for 2 hours, 30 minutes. This cycle uses approximately 6.6 gallons of water. However, the light cycle uses approximately 2.4 gallons, and the normal cycle 3.4 – 6 gallons. If we can be of additional assistance, please let us know. -Gina@GEA
Answered by GE Answers

Q: QuestionCan I use regular liquid dishwasher detergent
Asked by Anonymous.
- A:Answer No it is not recommended.
Answered by WillieM
Q: QuestionHow long is Black Friday deal good for?
Asked by Anonymous.
- A:Answer There is no actual “Black Friday” or “cyber Monday” deal. The current price ($399) has been on sale since October. Black Friday is a scam.
Answered by Kbb91
Q: QuestionWe've only had the unit installed a short time & it won't power up. After some troubleshooting it appears the control board is the problem. I searched the internet & found others have had this same problem?? Is this unit junk?
Asked by Tom.
- A:Answer I wouldn’t say it’s junk but I wouldn’t RecommendedIt
Answered by KarenS
Q: QuestionDoes the handle come already attached?
Asked by Rosie.
- A:Answer Yes, It comes with the handle attached
Answered by Airman
Q: QuestionWhat does the setting IH mean
Asked by Patsy.
- A:Answer I believe it means "1 hour".
Answered by AnnieC
Q: QuestionWhat is the charge to install a 24" dishwasher? How much to remove the old dishwasher? Thank You. Nancy
Asked by Nancy.
- A:Answer I want to say $325. The original install fee was $175, then the installers said they needed some extra parts which cost $150. For all I know, I got severely ripped off.
Answered by KathyS
Q: QuestionDoes this dishwasher have an adjustable height settings?
Asked by Anonymous.
- A:Answer Yes, but there are only two heights, which doesn't do me much good. If I lower the top rack to accommodate my red wine glasses, the top rack sprayer hits the dinner plates. If I raise it, the red wine glasses don't fit at all, so I'm stuck using only white wine glasses.
Answered by KathyS
Q: Questioncan wash crystal and china in this unit
Asked by john.
- A:Answer Yes, but I wouldn't advise putting gold or silver-rimmed dishes or stemware in the dishwasher.
Answered by KathyS
Q: QuestionMy dw went completely dead during mid cycle. Water still in tub. Checked all fuses and disposal. Just purchased late last year. What should I do?
Asked by MomanddadA.
- A:Answer I’ve only had it for about two months
Answered by KarenS
Q: QuestionIf you open the dishwasher during a cycle to add a dish or cup, does it restart the cycle from the beginning or continue with the current cycle?
Asked by Blue.
- A:Answer Hey there. We’re happy to let you know you can pause the cycle by slowly opening the door. When you do this, the dishwasher will beep every minute to remind you to close the door. Once you’re ready to resume the cycle, press Start and close the door within 4 seconds. The cycle will continue from where you left off. Please let us know if you have any additional questions as we’re always happy to help -Gina@GEA
Answered by GE Answers

Q: QuestionDoes this dishwasher come with rubber trim pieces for the top and sides?
Asked by Anonymous.
- A:Answer Thanks for your question! This dishwasher does not have a trim kit that it can work with. We would love to help you find a dishwasher that has a trim kit, though. If you would like our help, feel free to reach out any time. We are here for you. -Chris@GEA
Answered by GE Answers

Q: QuestionDoes this dishwasher have a built in water softener?
Asked by Anonymous.
- A:Answer This dishwasher does not have a built-in water softener.
Answered by GE Answers
Q: QuestionIs the lights supposed to be on all the time?
Asked by Ann.
- A:Answer The light on the outside of the door indicating the cycle is finished will remain lit until you open the door. -Vikki@GEAppliances
Answered by GE Answers
Q: QuestionMy dishes come out like this. I am really disappointed from GE dishwasher.
Asked by Kate.
- A:Answer Hot water is essential for proper wash and dry performance. The water coming into the dishwasher needs to be a minimum of 120°F and no greater than 150°F. To check the water temperature, run the hot water at the kitchen sink and measure the temperature of the running water with a candy or meat thermometer. If the incoming water temperature is less than 120°F, adjust the temperature of your water heater accordingly. We also recommend using the Wash Heat Boost option on every cycle. This will further heat the water in the dishwasher which not only improves the wash performance but the dry performance as well. It will aid in the evaporation of the water from the dishes when the cycle is complete. If you continue to have issues, we recommend contacting our GE Appliances service team - Bodewell at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your dishwasher evaluated and repaired as needed. -Vikki@GEAppliances
Answered by GE Answers
Q: QuestionI have this dishwasher for 3 years and the bottom rack get rusted and start peeling. What I can do ?
Asked by Kate.
- A:Answer We're sorry to hear you're having trouble with rust on your dishwasher rack, and we'd like to help. Please send us a private message on one of our social media platforms, like Facebook. In your message, provide a copy of this review, your contact information, and the model and serial numbers for your unit. With that information, we'll be able to look into this further for you. - Julia@GEAppliances
Answered by GE Answers
Q: QuestionCan I buy and add the 3rd silverware rack?
Asked by Anonymous.
- A:Answer Yes, you can. This model dishwasher is compatible with the GPF3RACK 3rd rack accessory. -Vikki@GEAppliances
Answered by GE Answers

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