“I have had my refrigerator for 1 month....I opened the freezer one day last week, frosted ice was everywhere....on each shelf, side of refrigerator, not not defrosting in a month? A lot of money for a month and problems....”
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Hi Vic- This is Sue at GE Appliances. Thanks for your purchase. We are sorry to hear of the frost and apologize for any inconvenience this has caused you. If the doors are opened frequently, left open, or even left slightly ajar, it would not be unusual to see a frost build-up on the shelves, packages, or walls. We suggest to view the following troubleshooting link for details and tips: http://products.geappliances.com/appliance/gea-support-search-content?contentId=19286 - If you need further assistance, we encourage you to take advantage of your warranty and contact GE Consumer Service at 1-800-432-2737 or conveniently schedule an appointment online: http://www.geappliances.com/service_and_support/service/ - We hope this is helpful. Thanks for reaching out to us!
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