“Having a problem with the refrigerator freezing and temperature what do I do to stop this from happening besides unplugging it for a few days”
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Hi jm - Thanks for reaching out to us. We want to help! If the refrigerator temperature sensor is blocked, it may not be able to correctly sense temperature to control cooling. The temperature sensor is located at the top of the refrigerator, on the ceiling above the top shelf. The sensor looks like a dome with slats. Move items so there is 6 inches of clearance around the sensor. Check the setting on the full-width drawer and set to Cold (vs Coldest). Choose factory settings; 0F Freezer, 37F Refrigerator. Food load is an important factor. The drawers and compartment should ideally be 1/2 full or more. Freezing occurs when the refrigerator does not have enough food to absorb the cold air. Service may be required. Please schedule an appointment with GE Appliances Factory Service at GEAppliances.com - We hope this is helpful. Keep in touch! Sue
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