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I have an ice maker in the freezer and you have to shut it off manually if your not using it. I heard the same grinding noise and checked the owners manual. It was correct on the fix.
Sorry, there was a problem. Please try again later.Hello and thank you for reaching out about your refrigerator. We are sorry to hear about the grinding noise you are experiencing. If you have an icemaker but do not have a water line connected, we recommend making sure the icemaker is in the off position. If you do not have model GNE27JSMSS or continue to experience the issue, please reach out to us for more help. We can be reached at: https://www.geappliances.com/ge/service-and-support/contact.htm Thanks! - John
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