“I just received my new refrigerator/freezer. Why is the freezer not working?”

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• We had exactly the same issue - it took the better part of a full day for the freezer to get down to 0 F, but it has been fine since it finally chilled down. Turbo freeze, it did not. Best advice is to just wait.

  Answered by Skywise 3 years ago

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• Oh no! We're terribly sorry to hear that the freezer on your brand new refrigerator is not working. That is certainly not the experience we want for our customers and understand how disappointing that is. If you have not done so, we would encourage you to schedule a service appointment. You can schedule an appointment by calling 1-800-432-2737. Wishing you well. Mike@GEA

  Answered by GE Answers 3 years ago

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