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Questions & Answers

Page Showing 21-40 of 123 questions
  • QuestionIs the freezer frost free?

    Asked by Deb.

    • Answer Thank you for asking this great question! You occasionally may see frost build up within the freezer. Frost inside the freezer typically indicates that the door is not properly sealed or has been left open. If frost is found, you can clear the frost by using a plastic spatula and towel. We hope this helps, and if you have any additional questions, please reach out to us. All the best – Matthew@GEA

      Answered by GE Answers

  • QuestionIs this a frost free refrigerator?

    Asked by Tommy.

    • Answer Yes, That was also one of the questions that I had it actually says it in the details it’s on the bottom but I saw that it is

      Answered by GaryS

  • QuestionDo i need a water connection for this fridge or is an electrical outlet sufficient?

    Asked by JR.

    • Answer Hi there - we're excited to give you more information about this refrigerator! You don't need to connect a water line to this refrigerator to operate it and the electrical outlet is sufficient. Please do keep in mind that this unit is icemaker-ready and if you ever want to add the accessory (#IM4D) to the refrigerator, you must have a water connection. -- We hope you found this helpful. Have a great week. - Pablo@GEA

      Answered by GE Answers

  • QuestionWhere is the temperature control located?

    Asked by dheboston.

    • Answer Inside fridge top center

      Answered by Mike

  • QuestionIs this refrigerator free from a Prop 65 warning?

    Asked by RHON.

    • Answer Hello- Thank you for your question. We are happy to help! This refrigerator will have this label. Starting in early August 2018, we began adding new labels to our products to comply with the new Prop 65 requirements. Proposition 65 requires companies to provide written warnings regarding consumer products that contain certain chemicals that the Governor has determined cause cancer, birth defects or other reproductive harm. Note: We evaluate all chemicals in our products and comply with state and federal chemical content laws. We provide the Proposition 65 warning when a listed chemical is present, even when there is little or no exposure potential. We hope this is helpful! For additional information on Proposition 65, please review the following link. https://www.p65warnings.ca.gov/ Thank you! Joyce@GEA

      Answered by GE Answers

  • QuestionWould it be possible to get a replacement climate zone container for the bottom part of the fridge?

    Asked by Lee.

    • Answer Hello, there. Thanks for reaching out with your question. We recommend that you call our Parts Department for the best help at 877.959.8688. If you have any questions in the future, please let us know. We are here to help!- Kianna@GEA

      Answered by GE Answers

  • QuestionCan I buy glass shelfs? What is the part number?

    Asked by shop.

    • Answer Hello - Thanks for your question; we are happy to help! The refrigerator GTE17DTNRCC has wire shelves; there are no glass shelves available for this model. We are glad you checked. Olga@GEA

      Answered by GE Answers

  • QuestionShould refrigerator temp reach 37 degrees? Had mine delivered yesterday & still has not got below 50 degrees. Freezer is working fine. Put on highest # to cool to help.

    Asked by joanne.

    • Answer Hi Joanne - Thanks for choosing GE Model GTS17DTNRWW! We are sorry to hear the refrigerator is not cooling below 50 degrees and apologize for any inconvenience this has caused. Allow about 24 hours for the unit to cool down and stabilize after initial installation. If 24 has passed and the controls have been set properly but the unit is still warm, you may need to schedule service. We suggest viewing the following link- REFRIGERATOR NOT COOLING ENOUGH: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185 - A technician may be required for an accurate diagnosis. To schedule service online visit: https://www.geappliances.com/ge/service-and-support/service.htm - We're glad to have you in the family. If you have any additional questions, we are also happy to help at GEAppliances.com! Sue

      Answered by GE Answers

  • QuestionWhat are the dimensions?

    Asked by BeeGee.

    • Answer Hello BeeGee - Thank you for the interest in this fantastic refrigerator. The dimensions are 64 3/4" H x 28" W x 32 5/8" D. Let us know if we can help with anything else. - JB

      Answered by GE Answers

  • QuestionLooking for a refrigerator that will go back on automatically when power goes out will be at beach home not always there. I was interested in 18 cubic ft insignia and someone said the had to unplug and plug back in to restart fridge. How is the ge.

    Asked by Sherry.

    • Answer Hi Sherry - Thanks for considering GE! In the event of a power outage, the refrigerator will start up automatically once full power is restored to the refrigerator. It is not necessary to unplug the refrigerator. We'd love to have you in the family. Keep in touch at GEAppliances.com! Sue

      Answered by GE Answers

  • QuestionWill a Large Red Baron pizza box fit in the freezer?

    Asked by SavvyBuyer.

    • Answer Hi SavvyBuyer - Thanks for considering GE Model GTE17DTNRWW! Internal freezer dimensions are as follows: 15.2"H x 24"W x 19"D. While there are various sizes of pizza boxes, we hope the dimensions are helpful. Keep in touch! Sue

      Answered by GE Answers

  • QuestionDoes it have wheels?

    Asked by kelley.

    • Answer Hi Kelley - Thanks for viewing GE Model # GTE17DTNRBB! Yes, the refrigerator is equipped with wheels. If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com! Sue

      Answered by GE Answers

  • QuestionDoes this refrigerator plug into normal outlet ?

    Asked by Lilly.

    • Answer yes it plugs into regular wall socket

      Answered by LinLin

  • Questiondoes this refrigerator have an energy efficient compressor that uses half the power that old ones use?

    Asked by bob.

    • Answer Hi Bob - Thanks for considering GE! While Model # GTS17DTNRWW is certainly more energy efficient than older models, it is not Energy Star Rated. We suggest viewing the Energy Guide at this link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=245D2140P023.pdf - We also offer GE® ENERGY STAR® Top-Freezer Refrigerator GTE17DTNRWW. Here's the link to view the Energy Guide: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=245D2140P024.pdf - We’d love to have you in the family. Keep in touch at GEAppliances.com. Sue

      Answered by GE Answers

  • QuestionHow do you clean the condenser coils on this refrigerator?

    Asked by JCCA.

    • Answer Hi JCCA - Thanks for considering GE Model # GTE17DTNRWW! Newer automatic defrost refrigerators have a NeverClean Condenser that does not require cleaning or maintenance. The condenser coils are located in the compressor housing instead of on the back, keeping them clean and functioning optimally. This design allows for more efficient airflow. The coils will not require cleaning under normal condition since they are encased. While it is not necessary for the performance of the refrigerator, if you want to clean dust, pet hair, etc. off the floor beneath the refrigerator, an appliance brush or vacuum with a hose attachment can be used. Take a look at the following link - REFRIGERATOR NEVERCLEAN CONDENSER: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16897 - Keep in touch at GEAppliances.com for all your appliance needs! Sue

      Answered by GE Answers

  • QuestionDoes the free delivery include haul away of my current fridge?

    Asked by KTI2406.

    • Answer No it does not. It cost 19.99 to haul it away. Make sure the haul away charge is on your receipt before leaving. I didn't and people delivering my frig wanted $50.00 to haul it away.....TALK ABOUT CROOKS!!

      Answered by MacGuy

  • QuestionHow many cu ft is the freezer on the 14 cu ft refrigerator?

    Asked by Katie.

    • Answer The freezer capacity on this specific model is 4.04 cubic foot. To provide these specifications on a different model, we do need the model number.

      Answered by GE Answers

  • QuestionDoes this refrigerator have glass shelves?

    Asked by Anonymous.

    • Answer This model does not have glass shelving, its shelves are wire.

      Answered by GE Answers

  • QuestionHow do I get a missing wire shelf

    Asked by Anonymous.

    • Answer If you're missing a part to your refrigerator, please call the Best Buy team directly at 888-237-8289.

      Answered by GE Answers

  • QuestionHow do I order more shelves for the refrig

    Asked by Anonymous.

    • Answer You can find the compatible shelves for this refrigerator on our GE Appliances website by searching the complete model number or by calling our Parts team directly at 1-877-959-8688.

      Answered by GE Answers