“I have had this washer for 2 years and never had a problem. I recently moved and now it will only use hot water, even though both are hooked up. I checked the spout and both hot and cold work. What could be the issue? Please help!”
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Hi SG- Check to ensure the hose connections were not reversed. The hoses are marked with letters "H" for HOT and "C" for Cold. See the following link for more tips- WASHER WATER TEMPERATURE CONCERNS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17993 - If you would like to schedule a service appointment, please contact GE Appliance Service at 1-800-432-2737 or schedule a service appointment online: https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service - Keep in touch! Sue
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