1-1 of 1 Answer
Hi rick01- We are sorry to hear of this experience and glad to offer assistance. If your washer fills with water but does not agitate or spin, you may need to reset your washer motor. Current washers do not use a transmission, so the motor takes on a larger role in the drive system. If your washer senses a power spike, unbalanced load, or disruption in power it will send a fault code to your motor and may require the motor to be reset. See the following link for instructions/video: http://products.geappliances.com/appliance/gea-support-search-content?contentId=17391 - A qualified service technician is required for an accurate diagnosis. We encourage you to contact GE Appliance Service at 1-800-432-2737 for assistance or conveniently schedule an appointment online: http://www.geappliances.com/service_and_support/service/ - Keep in touch! SUE@GEA
Sorry, there was a problem. Please try again later.
