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Hi Toyota1995 - Thanks for choosing GE. We are sorry to hear of the difficulty. If your washer fills but does not agitate, we suggest to view the following troubleshooting link for tips- TOP LOAD WASHER FILLS BUT WILL NOT AGITATE: http://products.geappliances.com/appliance/gea-support-search-content?contentId=17398 - You may need to reset your washer motor: TOP LOAD WASHER - HYDROWAVE MOTOR RESET: http://products.geappliances.com/appliance/gea-support-search-content?contentId=17391 - If the washer still does not agitate, we recommend that you schedule service by calling GE Appliance Service at 1-800-432-2737 or schedule a service appointment online: http://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service - We hope this is helpful. Keep in touch! SUE@GEA
Sorry, there was a problem. Please try again later.That's hard to say, since the machine is very good at stopping all motion the moment the lid is opened, making it difficult to see exactly what's going on. However, it looks to me as though the agitator does move somewhat, but the majority of the motion comes from the basket itself.
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