“I bought GTW330ASK3WW top loader. We checked to make sure the machine is level. However, every load on agitate goes to one side of the machine and I have to rearrange it, after a few minutes of agitating, it goes to one side again.”
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Hi Maddie6- Welcome to the GE Appliances Family! We are happy to provide assistance. For bulky items, only use the "Bulky Items" cycle. Using other cycles when washing bulky items can cause excessive vibration. Load dry items loosely in the washer basket. For best results, load items evenly and loosely around the outside of the basket, filling in towards the center on larger loads. Make sure the water level selected matches the load you are washing. See the following link- TOP LOAD WASHER WALKING OR VIBRATING: http://products.geappliances.com/appliance/gea-support-search-content?contentId=17445 - A qualified service technician is required for an accurate diagnosis. We encourage you to contact GE Appliance Service at 1-800-432-2737 for assistance or conveniently schedule an appointment online: http://www.geappliances.com/service_and_support/service/ - Thanks for reaching out to us! SUE@GEA
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